Clinical Adminstrative Support Staff

We are seeking a self-motivated, highly organized individual to join our team in a full-time capacity. The ideal candidate will possess excellent communication and writing skills and demonstrate a strong commitment to teamwork, problem-solving, and maintaining a positive, professional work environment. This position requires an individual who can effectively support the clinical team on a day-to-day basis by performing administrative and operational tasks that can be safely completed without an extensive clinical background. The Clinical Administrative Support Staff member will function as an integral part of the team and work under the supervision of the agency’s clinical leadership. This role is dynamic and fast-paced, requiring flexibility, initiative, and the ability to manage a wide range of responsibilities. The number and variety of tasks associated with this position are extensive and may evolve based on the needs of the agency and clinical team.

Abilities Required:

• Abilitytoenter data into the computer, review documentationasper company policies. 
• Capacitytocommunicate effectively orally andinwriting.  
• Highleveloforganizational, communicationandinterpersonal skills  
• Internalsenseof urgency and initiativethat promotes creative thinking and solutions. 
• Demonstrated skillinanticipating and responding effectivelytoshifting priorities. 
• Successful working both independentlyandcollaboratively  
• Commitmenttoprofessional conduct in all situations  
• Discretioninprotecting confidential information including clientsandstaff. 
• Conscientious attentiontodetail; strong proofreadingandediting skills required. 
• Abilitytolearn andusethe Agency electronic systems independently with minimal  supervision.  
• Proven capacitytoworkaspartofa multicultural workforce, demonstrating sensitivity andcompetencyinworking with individualsandgroupsofdiverse cultural,  socioeconomic, and lifestyle backgrounds.  
• Abilitytoworkasa team and respectforindividuals having supervision over them. 
• Abilitytounderstandthatat timesitmay takeanapologytoa clienttomaintain professionalism and continuityofcare.  
• Abilitytowork with elderlyanddisabledandalways strivestoensure excellence.

Duties and Responsibilities include but are not limited to:  

• Update and monitor PlanofCare (POC)toensure that physician signatures are within the  recommended time frameof30 days. 
• Maintain communication with clients and physiciansasneededtoensure that each Planof Care signed by a physician is within the required 30 days.  
• Communicates directly to the the DONordesignated clinician on regular basis for POC's  approaching21days without a signature from the primary care physician.  
• Assisting in faxing or emailing planofcare and completing daily tracking form  • Receive RN monthly, recertification, admission notes, 60 days summaries and submitting  the information to a designated clinical staff.  
• Maintain a comfortable, orderly, safe, and clean environment for clients and staff.  • Must be able to communicate effectively with the clinical team and provide daily updates  on any outstanding POC and other issues that are reported by clients, physician office or  the home health aide. 
• Perform other administrative tasks such as answering telephones and transferring to other  HHA personnel.  
• Incident report entered into the electronic medical records within 24 hoursoffirst hearing ofthe incident,  
• Assisting on reporting incidents is limited to hospitalization,  
• +Rvisits and other minor incidentsasdirectedbythe Administrator from time to time. 
• With clinical supervision, follow up with incidences involving reported covid-19 infections  and follow Agency protocol currently in place.  
• Other Administrative tasksasprioritizedbythe HHA clinical department.  

Qualifications

• Valid CPR Card  
• Annual Physical and PPD required.  
• Police Clearance  
• Excellent oral,telephone and written communication skills  
• Good organizational/interpersonal skills and attention to details  
• Ability to function independently, as wellasto integrate in teamwork. 
• Abilitytomaintain confidentialityofclient's information (HIPAA)  
• Strong computer skills and knowledgeofdata entry software(s).
  • KnowledgeofMicrosoft  ACCESS, EXCEL and WORD preferred.  
• At least High School DiplomabutCollege Degree preferred.  
• Ability to perform daily duties accordingto1\1BI-HHA policies and procedures