CLINIC REGISTRATION

SUMMARY:   Provide reception and medical office clerical services for Goad Medical Clinic (RHC).  Perform all duties necessary to promote an efficiently operated clinic.  Convey a friendly, sensitive, considerate, caring and competent atmosphere for patients and medical staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  Includes the following, but is not limited to any other duties or tasks that may be assigned:

JOB DUTIES (This list may not include all of the duties assigned)

1. Telephone:  Schedule appointments for patients with the providers, cancel appointments, make referral appointments per order of provider and schedule outside appointments for office providers.
2. Daily Visits:  Maintain accounts receivable and insurance claims appropriately. Accuracy in registration and identifying proper insurance.  Receipt monies received by collecting co pays and payments/balance from patients.
3. Marketing/Public Relations:  Promote and market RHC by friendly and helpfulness from outside vendors. 
4. Pre-authorizations for outpatient procedures.
5. Support Duties:  Provide support and assistance to nursing and medical staff in the clinic as needed.
6. Other routine duties:  Set up new patient EHT, obtain all patient information and authorizations including consents.   Sort faxes, work with OCMH purchasing department to order office supplies and other medical supplies, file(scan) outside reports and run errands as needed.
7. And other duties as may be assigned.

Qualifications

QUALIFICATIONS: To perform this job successful, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:High School graduate, or equivalent and documentation of training at OCMH for testing performed.  Business office experience required.  Accounting and insurance knowledge.  ICD-9/10, CPT, HCPC coding preferred.  Experience with Microsoft Office products, prefer experience with Cerner E.H.R.

CERTIFICATES, LICENSES, REGISTRATIONS: Maintain proficiency and certification at least within 90 days after hire for CPR. 

LANGUAGE SKILLS:  Provide accurate, concise and effective oral and written communication.   Promote positive environment conductive to teamwork, innovation and positive morale.  Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations.  Ability to effectively present information and respond to questions from groups of managers, patients, and the general public.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractures, and decimals. 

REASONING ABILITY:  Ability to solve practical problems that deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee is regularly required to walk and talk or hear.  The employee is frequently required to stand, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and taste or smell.  The employee is occasionally required to sit, climb or balance; and stop, kneel, crouch or crawl.  This position may require long hour coverage and overtime may be required for staffing need requirements. The employee is regularly required to lift or move up to 25 pounds, frequently required to lift or move up to 50 pounds, and occasionally required to lift or move up to 100 pounds.  Specific vision abilities required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, risk of electrical shock, and risk to radiation exposure. The noise level in the work area is usually moderate.  Handles emergency or crisis situations.  Subject to interruptions and long hours.

RESIGNATION

A two-week notice of resignation is required to terminate employment in good standing.