Client Engagement Intern

About Goodera
Goodera is the world’s leading platform for employee engagement, helping companies build meaningful, purpose-driven workplace experiences through employee volunteering. We partner with 500+ enterprises, including 75 Fortune 500 companies like IBM, ServiceNow, and Amazon to help teams connect with purpose while driving social impact. Operating across 100+ countries and 30+ languages, Goodera delivers hosted volunteering and team engagement experiences - virtual, in-person, and hybrid - through a network of 2,500+ hosts. In 2025 alone, we facilitated 10,000+ experiences engaging over 500,000 employees worldwide. With consistent 100% YoY growth and profitability since April 2024, Goodera is backed by leading investors including Elevation Capital, Nexus Venture Partners, Omidyar Network, Zoom Ventures, xto10x, and Ursula Burns.

Goodera enables end-to-end employee engagement programs, with a core focus on corporate volunteering. We help organizations design and deliver meaningful experiences that drive both employee engagement and social impact.

What we do:

• End-to-end program management: Design and execute corporate volunteering initiatives from concept to completion

• Curated opportunities: Match organizations with the right experiences from our global catalog of volunteering activities

• Program planning & participation: Support timelines, campaigns, and communications to drive employee registrations

• Hosted experiences: Deliver engaging, high-quality sessions led by trained Goodera hosts who guide, orient, and contextualize each experience

• Impact measurement: Track, measure, and communicate both employee engagement and social impact outcomes
  

Selected intern's day-to-day responsibilities include:

• Global account support: Assist Global CSMs in managing a portfolio of international clients, ensuring their volunteering goals are met across multiple geographies.

• Global event coordination: Support the planning and execution of virtual and hybrid volunteering events for employees in the US, EMEA, and APAC regions.

• Cross-border liaison: Coordinate with our global network of 50,000+ nonprofits and internal fulfillment teams to ensure localized event delivery.

• Process documentation: Maintain accurate client records and contribute to the creation of 'global playbooks' to standardize customer success processes worldwide.

• Stakeholder communication: Manage day-to-day email communications and follow-ups with international HR and CSR leaders.

Requirements:

• Currently pursuing or recently completed a bachelor’s or master’s degree in business, international relations, communications, or a related field

• Availability to commit full-time for a minimum of 6 months

• Exceptional verbal and written English communication skills, with exposure to international communication standards as a plus

• Comfort in working global shift timings from 2 PM to 12 AM

• Proficiency in MS Excel, PowerPoint, and CRM tools

• Basic understanding of Corporate Social Responsibility (CSR) and ESG concepts

• Ability to multitask effectively in a fast-paced, high-growth startup environment