SO
Cleaning Specialist
SERVPRO of Vacaville/Dixon
🇺🇸 United States
On-site
Manager or above
18 months ago
$17 – $21 / hour
- Health insurance
- Pension
18 months ago
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Position Overview: We are seeking a dedicated and detail-orientedCleaning Specialist to assist with fire damage cleaning and packing personal items after fire incidents. This position requires someone who enjoys hands-on work, values customer service, and is committed to ensuring that every detail is handled with care. You will be working closely with a Crew Chief and assisting homeowners in a challenging time by ensuring their home is cleaned, safe, and their belongings are carefully packed for restoration.
Key Responsibilities:
- Fire Damage Cleaning: Clean and sanitize areas affected by fire, smoke, and soot, ensuring the home is safe and ready for restoration.
- Packing Personal Belongings: Carefully pack and protect homeowners' personal items (furniture, photos, electronics, etc.), using appropriate packing materials to prevent damage.
- Documentation: Document a detailed and accurate job file in Contents tracking software to support the services provided.
- Communication: Work closely with the Crew Chief, providing updates on progress, and addressing any homeowner requests or concerns with professionalism.
- Customer Service: Provide exceptional customer service by demonstrating empathy and understanding during the restoration process.
- Attention to Detail: Ensure that all cleaning tasks and packing are completed with precision, leaving no detail overlooked.
- Education: High School Diploma or equivalent
- Experience: Previous experience in cleaning, restoration, or moving/packing is preferred but not required. IICRC certifications preferred but not required.
- Skills: Strong attention to detail and ability to handle delicate items with care. Ability to follow instructions and work efficiently in a team environment.
- Customer Service: Excellent communication skills, with a compassionate and friendly demeanor when interacting with homeowners.
- Physical Requirements: Ability to lift (up to 50lbs) and move items safely; stamina to work for full 8 hours. Ability to wear personal protective equipment (PPE) when necessary.
- Teamwork: Ability to collaborate and communicate effectively with a Crew Chief and other team members.
- Work Ethic: Strong work ethic and dedication to providing excellent service in challenging situations.
- Competitive pay and benefits.
- Supportive and friendly team environment.
- Opportunity for growth and development in the restoration industry.
- Meaningful work helping homeowners recover after a traumatic event.
This position has flexibility with hours for part-time positions.
Join the team that makes it “Like it never even happened®.”
SERVPRO is an equal opportunity employer
Cleaning Specialist · SERVPRO of Vacaville/Dixon