Claims Assessor

ICBL is Barbados’ largest general insurance provider, writing business in all areas of general insurance including, Property, Liability, Accident, Motor, Marine, Aviation and Transit Insurance. ICBL also offers insurance coverage for Group Life, Group Health and Individual and Group Pensions.

Applications are invited from suitably qualified persons to fill the position ofClaims Assessor.This position is at the level of Grade 6 in the Company’s compensation structure and will report to the Team Leader - Claims Service (Manager).

Major areas of Responsibility:

• Determines coverage and claim nature, by analysing, investigating and evaluating the loss.
• Establishes appropriate reserves for both indemnity and expense within prescribed settlement authority, and reviews on a regular basis to ensure adequacy.
• Settles claims promptly and equitably, including generating payment requisitions to facilitate claim payments.
• Identifies and evaluates potentially fraudulent claims and claim abuses and reports findings to Team Leader.
• Assists Team Leader and Company Attorneys when necessary, in preparing cases for trial by arranging for attendance of witnesses and taking statements.
• Establishes and maintains superior customer relations by liaising with policy holders regarding the status of their claims and keeping them informed as necessary.
• Performs other related duties as assigned and necessary for the advancement of the
  Insurance Corporation of Barbados Limited.

Qualifications, Experience, Knowledge and Skills

• Associate Degree in Business Studies or equivalent qualification.

• Six (6) CXC General or ‘O’ Level certificates including Mathematics and English.

• A minimum of one year’s experience would be an asset.
• Completed or pursuing an approved insurance professional designation would be an asset.
• Must have sound organizing and planning skills and ability to deal with customers in a professional yet pleasant manner.
• Superior customer service and communication skills that demonstrate professionalism.
• Good organizational skills with the ability to multitask and work autonomously.
• Proficient computer skills – MS Office etc.
• Excellent interpersonal skills.
• Superior analytical skills.

Compensation

A competitive remuneration package will be offered in accordance with qualifications and experience.

Deadline Date for Applications

November 03, 2026