Case Manager

CITY MISSION

Job Description

• Exemplifies an attitude and behavior that models the organization’s values to staff, program participants, service providers and the community-at-large.

1. Program Staffing

• Review facility logs, discuss operational issues with staff, or supervise program activities.
• Review non-case specific e-mail or other correspondence.
• Review and completion of communication/shift change logs.
• Mandatory attendance at all staff meetings of the IL Program

1. Maintain physical site:
   

• Review facility logs, discuss operational issues with staff, or supervise program activities.
• Completing maintenance requests as needed

1. Reporting:
   

1. Fiscal:
   

• Requesting vouchers from Counties
• Maintain receipts for vouchers and provide to the Director of IL Programs for reimbursement by county.

1. Compliance:
   

• Individual or group meetings to cover licensing requirements, the certification process and other preliminary steps prior to the filing of application forms.
• Paperwork related to the activities of recruitment/licensing/recertification
• Preparing and maintaining case record documents;
• Implementation of case management requirements;

1. 
   Training:

• 
  Supervision
• Meetings or Conferences regarding supervision of case; case/administrative reviews, Case Conferences, Team, Permanency planning Meetings;
• Crisis Counseling/Intervention
• Training - time engaged in or preparing for training, either as a trainer of other employees, or as a trainee

1. Site Coverage/On-Call Crisis Support:
   

• 
  Monitor all security, communications, and fire/life systems via the provided monitoring system

1. Program needs:
   

• Routine daily supervision of youth;
• Supervision of youth during the course of the school day or during the course of extra-curricular activities;
• Administering medications;
• Routine administration of first aid to the youth;
• Maintenance activities related to the facility;
• Documentation: Progress Notes/paperwork pertaining to resident’s daily activities, including incident reports
• Identifying appropriate placement resources, providing information to the placement resource, and arranging for placement of the child.
• Providing the residents with requested information about needed services, directing an individual to needed treatment, aid or information.
• Preparing reports to the court or participating in a judicial proceeding.
• Travel/transport of the residents to/from changes in placement, case reviews, court hearings, appointments such as medical or counseling, works as well as any transportation related to activities identified within this code
• Discussions with parents, relatives, foster parents, or others regarding the child or youth’s environment and the need for placement or re-placement (or program transfer);
• Referrals and follow-up to family planning services, parenting classes, job training, etc.
• Reviewing the history of abuse, neglect, or juvenile delinquency to assess case plan;
• Identifying the safety and well-being needs of the youth and his/her family for case planning purposes (this includes Safety Plans);
• Contact with mental health, education or other professionals involved with the child/child’s family to obtain information related to the child’s psychological, developmental, behavioral and educational needs and goals;
• Development of goals, service plans, written service agreements;
• Routine contacts, other monitoring and/or communication with parents (biological, foster, adoptive) regarding the child in relation to the status of the child, the case plan, goals for the child and family, and administrative procedures of the agency;
• Arrangement for and monitoring the provision of services identified in case plans;
• Interviewing the resident as part of case management/supervision;
• Participation in any court appearance related to the status of a child who is in placement;
• Preparation of reports and testimony for judicial proceedings, and the participation in such proceedings
• Direct administration of drug test for residents(s)
• Request any needed information from the County/Probation Officer
• Close all resident files on the fifth day after discharge
• Ensure all new resident binders are complete and neat
• Other duties as assigned by the Director of IL Programs or the Coordinator of IL Programs.

• EDUCATION/KNOWLEDGE REQUIREMENT: Specific Education, Certification, and/or Licensure:

• ESSENTIAL JOB RELATED EXPERIENCE:

• PREFERRED JOB RELATED EXPERIENCE:
  Five (5) years of experience working with youth in a residential settings
    Microsoft 365 Suite
    Basic Computer Knowledge

• ORIENTATION:
  Complete both online and in person training

• YEARLY TRAINING:
  40 hours mandated by OCYF
  10 hours of leadership training
  10 hours supervision/teamwork training
  
  Other trainings as assigned by Executive Director

• ADDITIONAL MANDATORY ANNUAL TRAINING:
  PA Mandated and Permissive Reporting
     Becoming Trauma Aware
     Project Starfish
     Safe Crisis Management
     PA Medication Administration

• CLEARANCES:
     FBI Clearance:  (Completed every 5 years)
     PA State Police Background: (Completed every 5 years)
     PA Child Abuse Clearance (Completed every 5 years)
     Physical and TB Test (Completed Every two years)

• ADDITIONAL REQUIREMENTS
  Position requires the ability to work a flexible schedule
     This position will work one weekend (Saturday and Sunday) each month