Child & Family Case Manager - CF052

Title: Child & Family Case Manager

Location:Child & Family - 1954 SE 182nd Ave, Portland, OR 97233

Schedule: This is an in person position, Monday through Friday, 8:30am - 5:00pm; Occasional evenings and weekends required depending on program needs.

Wage Range:$26.00 – $29.00 hourly, non-exempt

If you are a motivated and dedicatedCase Manager looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!

At NARA Northwest, you’ll find a supportive work environment where every team member is valued and respected. Whether you’re passionate about healthcare, behavioral health, education, or social services, there’s a place for you to make a meaningful difference. 

Company Mission:

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

About the Company:

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.

With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

Position Overview:

The Child & Family Case Manager provides case management, skills training, systems navigation, and supportive services to children, youth, and families experiencing behavioral health needs and complex needs. This position assists youth and families in accessing mental health services, community resources, and other supports while helping reduce barriers to care. The Case Manager helps youth and families navigate service systems, build skills, access resources, and remain engaged in recommended services and supports.

What you will do:

• Provide case management services to children, youth, and families receiving services through the Child & Family Program.

• Assist youth and families in identifying needs and accessing mental health services, educational supports, social services, and community resources.

• Provide systems navigation, referrals, and warm hand offs to help youth and families access and coordinate services across behavioral health, educational, social service, and community systems.

• Provide skills training and supportive services that help youth and families successfully engage in treatment, services, and community-based supports.

• Provide support to youth and families experiencing behavioral health crises and assist with accessing appropriate crisis, behavioral health, and community resources.

• Assist with transportation coordination and other supports that reduce barriers to accessing services and treatment including transporting clients to appointments as needed.

• Maintain regular contact with youth and families to support engagement in services, identify barriers, and provide ongoing support.

• Track client engagement, referrals, and service activities; maintain accurate documentation in accordance with agency, funding, and regulatory requirements.

• Provides trainings and education as well as social, cultural, and/or therapeutic groups to promote mental health awareness and wellness.

Qualifications

We would like to hear from people that have:

• Either High School Diploma or General Educational Development (GED) certification required.

• Current Qualified Mental Health Associate (QMHA) or Qualified Mental Health Professional (QMHP) certification through the Mental Health & Addiction Certification Board of Oregon (MHACBO).

• Valid driver's license, proof of auto insurance, access to reliable transportation, and ability to meet NARA NW's driver eligibility requirements.

• Proficiency with basic computer applications and electronic documentation systems.

• Must pass a pre-employment or for cause drug tests.

• Must pass criminal background and DMV checks.

Preferred Qualifications:

• Associate's degree in Human Services, Social Work, Psychology, Behavioral Health, Education, or a related field.

• One (1) year of experience providing case management, skills training, behavioral health support services, or systems navigation services.

• Experience working with children, youth, and families.

• Experience working within the Native American/Alaska Native community.

• Knowledge of behavioral health services, educational systems, social service programs, and community resources.

What’s in it for you?

15 Paid Holidays:New Years Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Battle of Little Big Horn, Independence Day, Labor Day, Native American Day, Indigenous Peoples’ Day, Veterans Day, Thanksgiving, day after Thanksgiving, December 25th and your birthday!

Benefits: Employees working 20 hours, or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire. 

• Affordable Medical, Dental, and Vision Insurance through Kaiser Permanente
• 15 Paid Holidays (Listed Above)
• 13 Paid Days of Sick Time
• 13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days)
• $50,000 Life Insurance & AD&D
• Short Term and Long-Term Disability
• Flexible Spending Account 
• Health Spending Account
• 401(k) with 4% Match
• Employee Assistance Program
• Inclement Weather Days (Snow Days)
• Public Student Loan Forgiveness -NARA NW is a local 501(c)3 nonprofit, FQHC

How to apply:

1. To Quick Apply, go toCareers – NARA NW (naranorthwest.org)
2. Look for the position you want to apply for and submit a resume (Required) and cover letter (Optional), that’s all!
3. Feel free to contactrecruiting@naranorthwest.org if you have any questions or would like to know where your application is in the process.

NARA NW Mission: Our mission is to provide education, physical and mental health services and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and everyone in need.

NARA NW is fully committed to supporting sobriety. To support NARA NW in its mission, all employees agree to refrain from illicit drug use, marijuana use, and prescription drug abuse, both on and off the job. In addition, all employees agree to model alcohol sobriety. Modeling alcohol sobriety means not consuming, discussing, or promoting the use of alcohol, on the job, on social media and when in the community where the employee would be likely to be seen by NARA NW clients or community. If in recovery, employees must have been sober/clean for a length of time sufficient to demonstrate that they will be able to remain sober.

Consistent with NARA NW’s sobriety policy, all employees, volunteers, interns, and contractors, as applicable, are required to sign a “Drug-Free/Alcohol-Free Workplace Certification Form” and NARA NW “Modeling Sobriety Policy Form” as a condition of employment to confirm that they are aware of this policy and that they agree to comply with it. Violation of this policy will result in disciplinary action up to and including termination of employment. This policy is subject to the requirements of the Americans with Disabilities Act and its state counterpart

Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Sections 472 and 473). NARA Northwest is an Equal Opportunity Employer. Within the scope of Indian Preference, all candidates will receive equal consideration. Experience working with Native American/ Alaska Native community is considered a plus.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position’s activities and requirements, the agency reserves the right to modify, add or remove duties and assign other duties, as necessary.