DL
Chief Information Officer (CIO)
Diverse Lynx India
Location not stated
Manager or above
1 month ago
- AI
- Change Management
- Risk Management
- Zero Trust
- Incident Response
1 month ago
Strategic Leadership & Vision
- Define and execute a technology vision that positions the company as an AI First organization
- Partner with executive leadership to align technology strategy with business objectives
- Lead the IT transformation program from legacy systems to modern, AI-enabled infrastructure
- Direct the IT Operations, Business Systems and broader technology teams
- Chair the technology prioritization board to align scaling initiatives across the organization
- Drive cross-functional change management initiatives that embed technology innovation into business operations
- Establish and maintain enterprise security frameworks and best practices
- Ensure responsible, ethical deployment of AI and emerging technologies
- Build compliance and risk management protocols that scale with company growth
- Transform the employee technology experience through intuitive, AI-powered tools
- Foster a culture of continuous improvement and technological literacy
- Champion adoption of technologies that enhance productivity and collaboration
Key Responsibilities
1. Enterprise Technology Strategy & Architecture
- Define and maintain the enterprise technology strategy, ensuring alignment with business growth, AI ambitions, and sector priorities.
- Lead the creation and governance of a modern enterprise architecture, establishing standards, roadmaps, guardrails, and decision frameworks.
- Drive simplification: consolidation of platforms, tools, integrations, and data flows.
- Adapt and establish the forward-looking function , with careful consideration to cost and effectively, but considerate of our needs to serve clients within private , and public sector including central and Government organisations
- Provide oversight, governance and direction for day‐to‐day IT operations.
- Establish mature processes for service excellence, stability, resiliency, and capacity planning.
- Implement KPIs across uptime, productivity, end‐user satisfaction, service management and operational risk.
- Chair the Enterprise Technology Prioritisation Board to govern BAU, change, transformation, compliance and security investments.
- Introduce structured demand intake, capacity modelling, value scoring and quarterly planning.
- Enable transparency through dashboards, portfolio reporting, and enterprise‐wide communication.
- Lead a multi‐year transformation across data, applications, integrations, identity, collaboration tools, and master data.
- Deliver a coherent roadmap for evolving our core systems, reducing technical debt, modernising platforms, and improving data quality.
- Establish or enhance your new IT organisation and any associated the PMO, EA, and data governance capabilities.
- Own enterprise data architecture, MDM strategy, and integration frameworks.
- Standardise definitions and ensure trustworthy, harmonised enterprise‐wide data.
- Partner with Finance, HR and Operations to eliminate manual processes and deliver integrity across financial, operational, and workforce data.
- Define the security strategy, standards, controls and risk appetite.
- Oversee security operations, ensuring alignment with best practices, regulatory requirements and modern zero‐trust principles.
- Lead cyber resilience programmes including testing, incident response and awareness.
- Own the strategy for end‐user computing, collaboration, onboarding/offboarding, automation and productivity tooling.
- Ensure employee experience is modern, intuitive, AI‐enabled and continually improved through telemetry and feedback.
- Implement frameworks for responsible AI, data ethics, transparency and safe adoption.
- Partner with our AI CoE to integrate AI across internal systems and the workforce experience, with strong governance.
- Own technology budgets, cost transparency, vendor negotiations and contract consolidation.
- Improve cost‐to‐serve clarity and optimise total cost of ownership.
- Provide regular updates to the CEO, CFO, CTO and Board on technology risk, performance, investment and transformation progress.
- Act as an enterprise leader driving cross‐functional alignment and enabling business unit growth.
Chief Information Officer (CIO) · Diverse Lynx India