Chief Business Analyst

We are seeking aChief Business Analyst to drive clear, testable requirements and cross-functional alignment across the full delivery lifecycle. You will partner with business and technical stakeholders, track delivery metrics, and coordinate UAT to ensure successful releases.

Responsibilities

• Elicit and document business and functional requirements
• Define success criteria and acceptance criteria for initiatives
• Map current-state and future-state workflows and business processes
• Translate business needs into clear, actionable requirements for technical teams
• Coordinate alignment across business, product, and technical stakeholders
• Track delivery progress, KPIs, risks, dependencies, and action items
• Plan and facilitate UAT, capture results, and obtain business sign-off
• Maintain requirements traceability through design, development, testing, and deployment
• Validate requirements with teams and resolve ambiguities throughout implementation
• Create user-facing documentation for new features, behaviors, and workflows
• Support post-deployment validation and confirm delivered outcomes
• Capture lessons learned and recommend process improvements

Requirements

• 7+ years of business analysis experience on software development projects
• Proven stakeholder management experience across business, product, and engineering groups
• Strong requirements lifecycle management skills including traceability and change control
• Solid data analysis skills to define KPIs, interpret metrics, and produce actionable insights
• Hands-on large language models (LLM) skills using tools such as ChatGPT or GitHub Copilot for documentation and analysis support
• Strong documentation skills for requirements, workflows, process flows, and user guides
• Strong attention to detail and quality focus in written deliverables
• Agile or hybrid delivery experience with tools such as Jira and Confluence
• Upper-Intermediate English proficiency (B2, Upper-Intermediate)

Nice to have

• Business analysis certification such as CBAP or PMI-PBA
• Project management certification such as PMP or CSM
• Experience with complex enterprise software products
• Experience with system integration or modernization initiatives
• Experience in regulated environments with strict compliance requirements