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EI

Change Management Lead (OCM / Program Communications)

Expert In Recruitment Solutions
🇺🇸 United States
On-site
Staff / Principal
7 months ago
  • Change Management
  • SAP S/4HANA
  • OneStream
  • ERP
  • Prosci
7 months ago
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Change Management Lead (OCM / Program Communications) – Contract
Charlotte, NC | Greensboro, NC | Raleigh, NC
Duration: 6+ months CTH

Our client, a top-tier management consulting firm, is seeking a Change Management Lead for a top-tier Client.
This role will drive Organizational Change Management (OCM) across a 3-year finance transformation program, ensuring consistent messaging, stakeholder alignment, and adoption for major platform changes across SAP S/4HANA, OneStream, and OFSAA.
Responsibilities
  • Build and execute the program-level OCM strategy and integrated communications roadmap across the multi-year transformation
  • Own enterprise messaging: key narratives, leadership communications, stakeholder updates, and program brand/awareness where needed
  • Conduct stakeholder analysis and develop engagement plans across impacted groups (Finance, Operations, Technology, and partner functions)
  • Partner with PMs and workstream leaders to embed change activities into delivery plans (readiness, impacts, resistance management)
  • Create and manage OCM deliverables: change impact assessments, communication plans, stakeholder maps, adoption metrics, and leadership updates
  • Coordinate closely with the Training Lead and Client (SI) to align messaging with training cadence and readiness activities
  • Establish feedback loops (surveys, office hours, FAQs) and track adoption/readiness metrics to guide interventions
Required Qualifications
  • Bachelor's degree or equivalent experience
  • 8–12+ years in OCM/change leadership, communications, or transformation roles (banking or consulting strongly preferred)
  • Proven experience driving OCM for large-scale system implementations / finance transformations
  • Strong executive presence with the ability to influence leaders and facilitate difficult conversations
  • Excellent writing, storytelling, and stakeholder management skills; highly organized with attention to detail
Preferred Qualifications
  • Experience supporting programs involving SAP S/4HANA, OneStream, OFSAA (or similar ERP/finance platforms)
  • Familiarity with OCM frameworks/methodologies and measurement (e.g., Prosci/ADKAR or equivalent)

Change Management Lead (OCM / Program Communications) · Expert In Recruitment Solutions

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