CES Training Coordinator (90163)

Position: CES Training Coordinator

Location:Santa Rosa, Sonoma County

Reports to: Coordinated Entry Director     

Status:Full Time, Exempt

Compensation: $78,500 Annually

ABOUT HOMEFIRST

Established in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.

PROGRAM OVERVIEW

The Training Coordinator oversees all training activities associated with Coordinated Entry requirements and provides broader education support to providers. In partnership with the Coordinated Entry Director, the Training Coordinator proactively identifies areas of targeted need, develops training modules per need and regulation, and facilitates the trainings. They are accountable for a regular calendar of training activities that measurably improve system performance and partner engagement.

QUALITIES:

• Alongside the Director, the Training Coordinator is adaptable and responsive to the evolving needs of our system participants, partners, and funders. They proactively seek to identify these needs and value the input of others.
• The Training Coordinator is anengaging public speaker with strong interpersonal skills.
• The Training Coordinator thinkscreativelywhen designing training programs that are tailored to their audience.
• The Training Coordinator is highly collaborative and enjoys a team-oriented environment. They actively foster a shared vision among varying stakeholders.
• The Training Coordinator is consistently dedicated to a system thatprioritizes the most vulnerable of the homeless population. 
• HomeFirst is a diverse company in a diverse field, and the Training Coordinator desires to work with people from a variety of social and economic backgrounds.

REPORTING RELATIONSHIPS

This role reports to the Coordinator Entry Director of Sonoma County.

PRIMARY RESPONSIBILITIES

Training and Technical Assistance

• In partnership with Director, develop fundamental training programs for staff operating within CES covering required topics including:
  • CES System including Policies and Procedures, Housing First, Diversion and Housing Problem Solving
  • Shelter and Emergency Needs Assessment and Referral, Mainstream Resources, primary and secondary assessment practices, entering assessments into HMIS
  • CES HMIS Data Entry
• In partnership with Director, develop technical assistance training programs for access sites and housing providers that may include the following topics:
  • Harm Reduction
  • Conflict Mediation and de-escalation
  • Serving survivors of domestic violence
  • Safety Planning
  • Trauma-informed care
  • Housing Mediation
  • Fair Housing Rights
  • Strengths-Based assessment approach
• Proactively identifies ongoing areas of technical assistance and training need among housing providers and access sites in partnership with Director and rest of the CES staff, and develops trainings accordingly.
• Actively researches appropriate trainings that support effective CES function and engages system partners.
• Create and manage a reliable schedule for both fundamental required and optional trainings.
• Establishes strong partnerships with internal and external training entities and subject matter experts.
• Facilitates a variety of in-person and virtual trainings, finding external instructors to assist when needed.
• Effectively tracks the training status of new system staff for required CES trainings and communicate to system partners and Coordinated Entry Manager.
• Update and maintain training materials.
• Develops ongoing outgoing communication updates
• Ensures that all trainings are compliant with HUD, CoC, and contract requirements, and that they reflect the agency’s values.
• Achieves identified system and position deliverables.
• Adheres to task completion deadlines.

General

• Attends all job-related meetings, including staff meetings and agency-wide meetings.
• Represents the agency in public speaking events as requested.
• Participates in opportunities for learning and skill maintenance/development, including internal and external training and workshops.
• Assists with other duties assigned.

BENEFITS

HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 4 hours of civic engagement leave annually to volunteer.

ORGANIZATIONAL EQUITY STATEMENT

At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.

HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.

HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.

Qualifications

QUALIFICATIONS(YOU HAVE)

Knowledge and Experience, General

• People with lived experience encouraged to apply
• 2 years experience in human services
• Demonstrated experience providing trainings or education, and excellent presentation and communication skills
• Bachelor of Arts in Social Work (BASW) degree or related human services field preferred, not required
• Knowledge of homelessness and/or housing services
• Bilingual in Spanish and bicultural preferred, not required
• Proficient in Microsoft Word, Outlook, and basic uses of Excel
• Valid CA driver’s license and insurance, and reliable transportation to use on the job
• Able to perform sedentary work;
• Able to lift up to 30 lbs. on occasion;
• Ability to use keyboard and read computer screens for extended periods;
• Able to stand/sit for extended periods, kneel, reach and bend related to the completion of duties;