Cert Pharm Tech

Summary: 

Pharmacy technicians, under the supervision of a licensed pharmacist, assist in various activities of the pharmacy department. Through the leadership of the operations leadership team, the pharmacy technician is responsible for the essential functions and responsibilities outlined in this document, noting every employee is expected to perform other similar and related duties as assigned. Leadership has the right to change or add to the job responsibilities based on changes in workflows or processes as necessary.

The employee is expected to: 
Obtain and maintain appropriate knowledge and understanding of Baystate Medical Center/Baystate Health (BH) Pharmacy Services. This knowledge includes the values, policies, and procedures of BMC/BH and BH Pharmacy Services. The certified pharmacy technician III is responsible for supporting dispensing and restocking functions from the central pharmacy to patient care areas utilizing automated inventory dispensing machines (e.g., carousel) and cabinets (e.g., Pyxis machines) as well as various medication trays and carts. Additionally, these team members support sterile compounding (USP 797) activities and Hazardous Sterile Compounding (USP800) to support oncology patient care in the acute care or outpatient setting.

The certified pharmacy technician III team members are expected to understand significant job responsibilities and performance factors that help meet the mission and vision of the department and organization. Including a strong dedication to the following vital behaviors which impact the patient experience:
Customer service
Teamwork
Attendance 
Thorough understanding of drug distribution workflows focusing on medication safety, quality, and value;
Dedication and commitment to understanding, identifying, and participation in quality improvement initiatives 

Job Responsibilities: 

1) Distributive Pharmacy Services:
Demonstrates thorough knowledge and understanding of the various roles, duties, and responsibilities of pharmacy technicians and pharmacy operations in the organization to perform these functions associated with their roles to support the drug preparation and distribution system per regulatory and compliance standards. The Certified Pharmacy Technician III is expected to support the functions of the Certified Pharmacy Technician II duties and responsibilities, including central pharmacy drug distribution (e.g., carousel), automated dispensing cabinets (e.g., Pyxis), fundamental non-sterile compounding (USP 795), sterile compounding (USP797).

2) Dedication to Quality/Safety

Understands the BH pharmacy locations and shifts and is familiar with the expectations of the technician role and various specialty areas/roles.

Maintains a working knowledge of medication error prevention methods and handling/preparation techniques for high-risk or high-alert medications, including LASA medications

Participates in the Unit Inspection process to ensure medication storage areas meet regular requirements and medication inventory is accurate and appropriate for use. 

Participates in medication/safety event reporting and resolutions as appropriate

3) Customer Service & Teamwork: 
Interacts effectively with other members of the department and health care team on a regular basis. 
Maintains attentiveness to the rights of patients and the confidentiality of patient information.
Triages orders, determine priorities, processes orders, and notify the pharmacist as appropriate. 
Communicates effectively with the team and external colleagues.  This includes receiving/referring incoming calls for the department and handling the pharmacy window.

4)Participates in the BH staff development program - Performance Evaluation (PE) and works to meet departmental, professional, and personal goals

5) Participates in the training and/or orientation of new pharmacy employees as needed

6)Attendance:
The employee is aware of and follows BH attendance policy

7) USP 797 Sterile Compounding:

The employee demonstrates proficiency in all aspects of sterile compounding and associated automation/technology.  Understands and adheres to all applicable USP797 and associated regulatory requirements related to sterile compounding, including continuing education requirements and testing/validations. 

8)

USP 800 Hazardous Sterile Compounding:

Understands USP800 regulations as they relate to hazardous drug compounding and associated PPE requirements needed for use in compounding hazardous medications.

Employees support acute care and outpatient oncology patient care.  These employees demonstrate proficiency in all aspects of hazardous compounding workflows, PPE requirements, and associated regulatory requirements related to USP 800, including continuing education requirements and testing/validations.

Required Work Experience: 

1) 2 years of experience as a Pharmacy Technician in an acute care setting and experience in the area/technology/system they will be leading.

Preferred Work Experience:

1) None Listed

Skills and Competencies: 

1) Possesses good interpersonal, verbal, and written communication skills

Education:

Certifications:

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.