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TC

Cerner Technical Consultant

TechDigital Corporation
🇺🇸 United States
Remote
4 months ago
  • Cerner
  • ITIL
  • Scrum
4 months ago
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Mandatory Skills: Charges and Patient Accounting
  • Onshore Cerner Technical Consultant must have experience in performing AMS support for large healthcare including SLA & KPI based delivery, ITIL SCRUM based Operations and project delivery experience. Strong Cerner Functional Breadth, preferred experience in Delivery Role with Large US Healthcare
Core functional domains:
  • Registration / ADT
  • Charge Services / Patient Accounting
  • Clinical modules (FirstNet, CareAware, Nursing)
  • Ancillaries (PathNet, RadNet, Pharmacy – at least dependency‐level)
  • Core Security (access, roles, audits)
  • AMS Operations & ITIL
    • Incident, Problem, Change, Request (ITIL v3/v4)
    • P1/P2 management and RCA ownership
    • SLA/SLO tracking and reporting
    • Knowledge deflection and incident trend reduction
    • On‐call / after‐hours coverage model
  • Security, Access & Compliance Awareness
Resolution of Incidents and Service Requests (RITM), preparing and presenting RCAs and problem and Knowledge Management.

Cerner Technical Consultant · TechDigital Corporation

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