Case Manager

The Organization 

Project Guardianship (PG) is a 501c3 nonprofit organization providing legal guardianship services for older adults and people living with disabilities and mental illness in New York who have no family or friends able to assist them. PG’s team approach provides guardianship clients with services that allow them to be as independent and in the least restrictive setting possible. Since 2005, PG has served hundreds of New Yorkers and has become a leading voice in a national, interdisciplinary effort to re-envision and strengthen guardianship policy. More recently, PG created training and advocacy initiatives to help improve older adult and disability services throughout New York and to ensure that older residents have access to good guardianship and other decision-making support services, regardless of their ability to pay. 

The Position 
 
As a member of the case management team the Case Manager will collaborate closely with other PG staff, various organizations and institutions to deliver effective case management services to our clients. As a case manager you will provide care coordination services and advocacy to ensure clients’ well-being, safety, and the greatest degree of independence possible, within the least restrictive environment. 

Primary Responsibilities: 

1. Care coordination and case management: 

• Care oversight for a caseload of 20-25 clients who are aging or living with a disability 

• Client initial intake, and monthly and annual assessments 

• Regular monitoring of client’s condition and services through monthly in-person or virtual visits, and more often via calls, emails, and/or texts, if needed 

• Coordination and participation in medical and end-of-life decisions (in consultation with legal staff and medical professionals) 

• Communication and advocacy for our clients with other agencies and institutions 

• Close work and communication with clients’ families and loved ones 

• Active participation in team meetings and case reviews 

• Initiation and coordination of pre-paid funeral arrangements 

• Keeping close communication with medical and home care providers 

• Arranging client’s home cleaning and extermination, if needed 

2. Case Notes/ Reports and other documentation: 

• Keeping timely and detailed case notes, records of communications with parties 

• Timely completion of Initial, annual, and final accounting reports 

• Administrative documentation, and reports to grants/funding programs 

• Organizing/scheduling work and assignments in your job Outlook calendar 

• Updating and maintaining clients’ electronic files and records  

3. Public and private benefits, assistance programs: 

• Screening clients for government and private benefits 

• Gathering needed information and completing and submitting applications and recertifications 

• Applying for and maintaining clients' medical insurances 

4. Travelling throughout the five boroughs of NYC via public transportation to see clients, their families and other professionals. Travel to other regional locations may be required.  
 

Education and Experience: 

• While a Bachelor's and/or Master's Degree in Social Work or related field is preferred, relevant experience and work history may be accepted in lieu of a degree.

Required Knowledge, Skills, & Abilities: 

• Exceptional interpersonal skills 

• Creativity, flexibility, patience, and follow-through 

• Strong written and oral communication skills 

• Excellent organizational skills and ability to work in a team environment 

• Sound judgement and excellent problem-solving ability 

• Ability to work with a diverse and challenging population 

• Experience working with the elderly and/or people with developmental disabilities 

• Strong multi-tasking skills, and ability to perform under pressure 

Compensation 

• $50,000 - $60,000 annually 

• Generous paid time off (vacation and sick), health care, life insurance, disability insurance, commuter, and retirement benefits 

• 13 paid holidays 

This role is hybrid; the employee will be required to work from our office in Dumbo, Brooklyn 1 to 2 times per week.

To Apply: Please submit a resume and cover letter. 

Project Guardianship is an equal opportunity/affirmative action employer.  All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, or caregiver status. 

Project Guardianship works to advance justice, particularly racial justice, in an increasingly multicultural country and globally connected world. We value diverse experiences, including with regard to educational background and justice system contact, and depend on a diverse staff to carry out our mission.