Case Manager

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Case Manager - Henry Ford Health

Job Title

Case Manager

About the Department

Join our dedicated team at Henry Ford Health's Jackson hospital campus, a cornerstone of care in mid-Michigan. Surrounded by the natural beauty of lakes and parks, our Jackson location offers a warm, community-focused environment. Here, you'll be part of a close-knit team committed to delivering high-quality, patient-centered care in a setting that values collaboration and compassion. Our department thrives on a shared mission to improve health outcomes and enhance the well-being of the communities we serve.

Role Overview

As a Case Manager, you play a vital role in our patient-centered care team, ensuring seamless coordination and advocacy for patients and their families. You'll assess, plan, and facilitate care transitions, focusing on safety, quality, and cost-effective outcomes. Your work directly impacts patient experiences, helping them navigate critical health events and access necessary resources along the care continuum.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Identify and assess patient needs, developing care plans that promote safety and quality.
• Coordinate care transitions to ensure a safe and effective move to the next level of care.
• Advocate for patients and families, connecting them with community resources and support services.
• Collaborate with interdisciplinary teams to optimize health outcomes and manage complex patient needs.
• Evaluate care plans and outcomes, making adjustments to meet evolving patient requirements.

What We Offer

At Henry Ford Health, you'll find opportunities for career growth, collaboration with diverse teams, and the chance to contribute to mission-driven work. We foster a culture of continuous learning and professional development, empowering you to make a meaningful impact in healthcare.

Join Our Team

Ready to make a difference? Apply now and be part of a team that's transforming healthcare in Michigan.

What You Will Need

Required Qualifications

• Bachelor's degree in nursing or a Master's degree in Social Work.
• Minimum 3 years of clinical experience.
• Excellent verbal communication, written documentation, and interpersonal skills.
• Strong problem-solving, analytical, and decision-making abilities.
• Proficiency in computer skills and knowledge.
• Registered Nurse (RN) or Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license.

Preferred Qualifications

• Experience in discharge planning, home health care, rehabilitative medicine, or managed care.
• Certification in Case Management (CCM) or Accredited Case Manager (ACM).