Cards Product Manager (Credit & Debit)

We are a provider of payment services operating in 200+ countries and territories worldwide. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Role: Cards Product Manager (Credit & Debit)
Duration: Full-Time Contract – 12 months
Location: Hong Kong

About the Role:

We are looking for a strategic and results-driven Cards Product Manager to support the development, scaling, and optimization of credit and debit card portfolios for international banks. This role will focus on delivering innovative products, driving marketing initiatives, and growing Client’s partnership with international banks both on core business and value-added services.

Key Responsibilities:

Product Strategy & Scaling

• Define and execute a roadmap to scale credit and debit card products across multiple customer segments.
• Identify opportunities for portfolio growth, including premium, exclusive and digital-first offerings.
• Monitor market trends and competitive landscape to ensure differentiation and profitability.

Cards Product Management

• Manage end-to-end lifecycle for both credit and debit cards, including pricing, rewards, and feature enhancements.
• Collaborate with internal and external stakeholders to design card features, user experience, and value propositions.
• Manage relationships with fulfillment vendors.

Marketing & Go-to-Market

• Collaborate with Marketing to design acquisition campaigns, retention programs, and cross-sell strategies for credit and debit cards.
• Develop targeted promotions leveraging customer insights and digital channels.
• Measure campaign performance and optimize based on data-driven insights.

Account support and Value-Added Services

• Support client account teams to grow client share with partner banks and resolve any day-to-day inquiries from banks.
• Identify opportunities to leverage client value-added services (e.g., consulting, analytics, marketing and loyalty solutions) in driving product growth.
• Explore innovative services such as installment programs, lifestyle benefits, and merchant offers.

Analytics & Performance

• Track KPIs for both credit and debit cards: activation, spend, retention, and profitability.
• Conduct data analysis to improve product features and marketing ROI.

We want to hear from you if you have:

• Bachelor’s degree in Business, Finance, Technology, or related field
• 7+ years of experience in payments, card programs, fintech product management, or card scheme operations.
• Proven success in launching and managing debit or credit card products for international banks, preferably in Hong Kong.
• Excellent project management and stakeholder engagement skills.
• Strong communication skills. Chinese language proficiency. Fluent in Cantonese and English.
• Experience in delivering strong outcomes in an Agile environment
• Strong stakeholder engagement and influencing skills, including the ability to progress multiple initiatives concurrently