Lead Technical Business Analyst

We are seeking a Lead Technical Business Analyst to lead discovery and shape a new healthcare payer FE app replacing a legacy UI. You will investigate the current system, elicit requirements from test cases and interviews, and translate needs into clear UX-ready artifacts while guiding the backlog end to end—apply now.

Responsibilities

• Discover and document capabilities of the existing system along with business processes
• Drive features across the full life cycle from idea to delivery
• Improve internal Team processes through continuous refinement
• Communicate with business and technical stakeholders to align expectations
• Collaborate with UX Designers to model UI and create wireframes
• Develop product and requirements documentation, user guides, and release notes
• Serve as Subject Matter Expert for selected Product modules
• Maintain quality, accuracy, completeness, and usability of captured requirements
• Contribute to the Team’s DoRs and DoDs
• Drive acceptance testing for implemented backlog items

Requirements

• Proven track record of 5+ years in Business Analysis with a mature, self-directed approach to problem solving
• Sharp critical thinking skills paired with a client-oriented mindset
• Demonstrated ability to propose solutions and convey requirements to UX/UI designers to meet business outcomes
• Hands-on expertise in writing user stories, defining acceptance criteria, and creating diagrams
• Active readiness to help evolve the Team’s Business Analysis processes and standards
• Solid background in web application design with a tech-savvy approach
• Upper-Intermediate English proficiency (B2+ level)
• Practical experience with one or more Agile frameworks (Scrum, Kanban, SAFe)
• Clear understanding of system integration concepts
• Ability to dig into data to validate assumptions, even without solid tech skills yet
• Strong stress resilience