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Canada-Partner Associate

IMCS Group Inc
  • 🇨🇦 Canada
  • On-site
  • Manager or above
  • 13 hours ago
  • Salesforce

Not enough detail in this posting to match

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.  IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.  We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Account Coordinator
Who You Are: We are looking for an individual to provide ongoing support to strategic retail partners (convenience & pharmacy brands) across Canada and to set them up for success on the Uber Eats platform. This individual has excellent communication and problem-solving skills, enjoys building relationships and being customer obsessed, and has a process-driven mindset, with a go-getter attitude. You'll be given the opportunity to shape the retail experience on the Uber Eats platform.
What You'll Do: Working closely with the Client Success team to build relationships with key merchants including strategic national retail partners and being the point of escalation for questions from partners.Coordinate large scale menu optimizations, ensure locations are equipped / online with the right level of support, advising internal teams on retailer / menu best practices. Working closely with the partner manager, coordinating new launches on the platform for Strategic and Enterprise brands. Including; menu creation, location support, tracking new performance, handling ad hoc operational questions from partners and support tasks with the partner manager.
What You'll Need: Proficient verbal and written communication in English (French is an asset). Minimum 1-2 years experience in a customer service / client facing role with a focus on building customer relationships. A collaborative personality - people like working with you. Ability to prioritize and juggle multiple activities at once. Ability to thrive in an ever-changing, ambiguous environment. Excellent written and verbal communication skills with a highly organized and detail-oriented mindset. Knowledge of Salesforce and proficient use of AI tools is a bonus

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

Canada-Partner Associate · IMCS Group Inc

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