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Call Center - Association

Quadrant, Inc.
  • 🇺🇸 United States
  • Hybrid
  • 21 hours ago
Duties of Call Center Associate candidate will include but not be limited to the following:
Answer calls as part of a team
Assist callers with website navigation, products and services
Enter caller's information into database
Process credit card payments
File applications
Handle research for call ins and assist as needed
Responsible for a high degree of customer interaction via telephone, email, and formal letters.
Respond to members regarding renewals and provide application assistance assist with status inquiries via telephone and email
Responding to inquiries via email and by phone
Assist members/call ins with any questions
Assist members with completing online applications
Process payments
Route applications for immediate review

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. “Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act“.

Call Center - Association · Quadrant, Inc.

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