Cafe Manager

Shepherd Church is seeking a passionate, service-mindedCafe Manager to lead the daily operations of Pillars Cafe. This is a unique opportunity for someone who loves hospitality, thrives in leadership and management, and desires to create a welcoming environment where people experience community and connection.

As thePillars Cafe Manager, you will provide both strategic leadership and hands-on support, overseeing daily café and bookstore operations, leading staff, delivering exceptional guest experiences, and ensuring operational excellence. You will steward resources responsibly, foster a healthy and positive team culture, and create a space that guests love to visit and team members love to serve in.

The Ideal Candidate

• Has a genuine heart for serving people and creating meaningful guest experiences.
• Leads with humility, integrity, and a positive attitude.
• Is highly organized, proactive, and able to balance strategic planning with hands-on leadership.
• Remains calm under pressure and approaches challenges with flexibility and a solutions-oriented mindset.
• Takes ownership of their responsibilities and follows through with excellence.
• Has an eye for detail and takes pride in maintaining high standards of quality, cleanliness, and hospitality.
• Values teamwork and collaborates well across ministries and departments.
• Sees Pillars Cafe as more than a coffee shop—recognizing it as a place where relationships are built, conversations begin, and people can experience the welcoming presence of Christ.

Staff Expectations

As a representative of Shepherd Church, all employees are expected to:

• Consistent Character- We will do what's right even when it's difficult
• Healthy living - We invest in ourselves so that we can love God and love people well.
• Radical Responsibility - We fully own the part we play and impact it has on others.
• Trust Builders - We strive to respect others with our words and our actions
• All in for Shepherd - We are sold out to lifting up Jesus so that the world would believe. 
• Adhere to the Statement of Faith, upholding biblical principles in all aspects of work and life.
• Be prepared to share the hope you have in Christ. As a representative of Christ, be ready to gently and respectfully share the Good News of Jesus Christ at all times.

Qualifications

• 2 or more years of experience in café, coffee shop, restaurant, or food service management.
• Ability to lift up to 40 pounds and stand for extended periods while performing daily café operations.
• Ability to work a flexible schedule, including weekends, evenings, and special church events as needed.
• Experience using point-of-sale (POS) systems (Toast) inventory management software, and Microsoft Office.
• Excellent organizational, time management, and problem-solving skills with the ability to prioritize multiple responsibilities.
• Strong commitment to exceptional hospitality and customer service, creating a welcoming environment for every guest.
• Proven ability to manage daily operations, including scheduling, inventory, ordering, budgeting, and cash handling

Position Details

• Non-Exempt, Full-Time position
• Flexible schedule is required
• Tuesday through Sunday with one additional day off during the week; weekdays are mostly 7am-3:30pm with extended evening hours to come.

If you're passionate about hospitality, leadership, and using your gifts to serve the local church, we'd love to hear from you. Join us in making Pillars Cafe a place where great coffee, meaningful connection, and genuine hospitality come together.

Equal Employment Opportunity Statement

Shepherd Church is an equal opportunity employer and a faith-based organization. All employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, gender identity, age, disability, or any other status protected by federal or California law. As a religious organization, Shepherd Church exercises its rights under the Civil Rights Act Section 702 and applicable California law to employ individuals who share its Christian beliefs and values