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Team Leader – VC Carlow
Applications are invited for the positions of Team Leader in Value Centre Carlow on a permanent full-time basis. The successful candidate will provide support to the Cash & Carry Management Team to ensure the Value Centre operates in a professional, compliant, and profitable manner.
KEY RESPONSIBILITIES OF A TEAM LEADER INCLUDE:
• Providing support in the absence of the Cash & Carry Manager/Assistant Manager, and to carry out any duties as required (including key holding responsibilities).
• Communicate effectively with customers & staff ensuring queries are resolved efficiently & effectively.
• The supervision, mentoring and training of new & existing staff.
• Assisting and growing customer sales.
• Attention to detail in all aspects – ensuring accurate, professional and speedy processing of customers’ orders.
• Ensuring compliance with the Wholesale Standards Programme
• Working in conjunction with Management in relation to effective replenishment and stock control in line with company procedures, whilst also ensuring stock availability to meet customer needs
• Working in conjunction with Cash & Carry Management to ensure the branch is prepared for Quarter End activities
• Ensuring security of Cash & Carry is maintained, protecting employees and stock
• Ensuring the effective supervision of employees in the Value Centre, as directed
• Contribute to the operation of the branch in a customer focused/friendly manner
• Minimising expenditure and, where appropriate, assist with the management of overheads
• To undertake any other activities as required in line with operational demands.
THE SUCCESSFUL TEAM LEADER WILL:
• Be a highly motivated self-starter
• Have strong interpersonal skills, with the ability to communicate with customers and suppliers in a professional manner
• Have experience in a customer-facing role
• Have experience of the licensed and/or grocery, catering trade
• Have the ability to contribute to the management of day-to-day floor operation of the Cash & Carry, including staff, stock control, deliveries & merchandising
• Be flexible with start / finish times and ensure operational demands are facilitated.
• Have some understanding of HACCP
• Experience in the Chill/Frozen sector is an advantage.
• Forklift experience is an advantage
Team Leader · BWG Foods