Busser (Longhouse)

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Pledge for Success: 

We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests.  Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

Manage daily restaurant operations to include front and back of house. Coordinate with Player Development team to cultivate guest trail and return visits.

Primary Duties and Responsibilities:

• Promotes superior guest service.
• Maintains and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.

• Consistently demonstrates collaborative, relationship building, welcoming and mutually respectful behaviors.
• Hire, train, coach, schedule,and support restaurant team.
• Ensure that all company policies are adhered to and maintained.
• Ensure cleanliness in all areas of restaurant and perimeter.
• Develop a sequence of service.
• Assist in the development of menus, POS updates, POS maintenance, printing, and facility needs.
• Document and administer all discounts, voids, comps, and transactions.
• Communicate with other front of the house (FOH) and back of the house (BOH)  managers daily or as needed to review operations.
• Ensure that all accounting, financial, and reporting functions are current and accurate.
• Ensure safe and sanitary food practices, including compliance with all Health Department. Regulations as it relates to BOH and FOH operations.
• Administer beverage inventory and order beverage items as needed.
• Maintain organized and managed FOH inventory.
• Write and route daily shift reports.
• Review and maintain accurate FOH Kronos timekeeping punches for all FOH staff.
• Assist team members in arrangements for special dinner requests in the dining room.
• Other related duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• 5 years management experience in a high quality, high-volume, high-quality restaurant environment.
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Must possess a valid Food handler’s permit and complete MAST Certification requirement.
• Strong organizational, communication and people skills.
• Proven ability to identify qualified personnel and provide leadership to develop and direct staff maximizing performance.
• Computer skills required, including Word, Excel, Outlook, and Point of Sale (POS) systems.
• Able to work a business driven, flexible schedule.
• Must be able to lift 40 lbs.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.
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Preferred Qualifications:

•  AA or BS/BA in Hospitality Management

Work Shift:

Wages:

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