Business Support Executive

Role Overview

This role provides day-to-day HR operations and employee support across onboarding, systems administration, employee queries, documentation, claims, and contract extensions. The successful candidate will be highly organized, service-oriented, and comfortable working across multiple HR systems and processes.

Key Responsibilities

• Supportemployee induction and onboarding, including training employees on key systems, tools, and processes.
• Respond toemployee queries, coordinate issue resolution, and follow up on support requests.
• Processweekly cash claims and support cash float applications.
• Managecorporate card applications and related administration.
• Coordinate employeesystem onboarding and access, including Concur, Payspace, Cnnect, Learning Edge, and MFA.
• Coordinate theordering and allocation of employee assets.
• Administer thePayspace leave management system, including new-user registration, reporting, and maintenance.
• Provide support forConcur-related queries and issues.
• Coordinateexternal line manager access to required systems and provide relevant system training.
• Maintain and updateemployee handbooks, guides, and supporting documentation.
• Maintainmaster documents and ensure relevant materials are uploaded to internal platforms.
• Coordinateemployee contract extensions, working with Key Account Managers to confirm requirements and issue the necessary documentation.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.