Business Operations & Analytics Manager

Pay Rate: $37 - $40/hr

Shift Timings: 8:00AM to 4:30PM, M-F

Work Mode: Hybrid

Summary:

• Serve as a key partner to Sterile Processing and Clinical Support Services leadership
• Ensure department operates efficiently while providing data and insights to drive performance
• Oversee key workforce processes including payroll coordination, time and attendance management, scheduling support, vacation tracking, workforce reporting, and employee management dashboards
• Develop reports, dashboards, presentations, and data visualizations to help leaders monitor performance, identify trends, and make informed decisions

Responsibilities:

• Serve as the primary resource for payroll, time and attendance, scheduling support, vacation tracking, and workforce administration
• Develop and maintain workforce dashboards and reports related to attendance, productivity, overtime, vacancies, and staffing trends
• Partner with leaders to support workforce planning, operational decision-making, and departmental performance
• Design and maintain reports, dashboards, scorecards, and data visualizations
• Analyze operational and workforce data to identify trends, opportunities, and performance improvement initiatives
• Prepare executive summaries, presentations, and leadership reports
• Collaborate with Human Resources, Finance, Information Systems, and operational leaders to support departmental goals
• Leverage technology and AI-enabled tools to improve reporting efficiency and decision support
• Ensure the accuracy, integrity, and consistency of workforce and operational data

Requirements:

• Bachelor's degree in Business, Healthcare Administration, Analytics, Human Resources, Information Systems, or a related field, or equivalent experience
• Experience supporting workforce operations, payroll, scheduling, time and attendance, analytics, reporting, or business operations
• Proficiency with Excel and reporting/data visualization tools such as Power BI or Tableau
• Strong analytical, organizational, and communication skills

Preferred Skills:

• Healthcare experience preferred
• Enjoys solving operational challenges and supporting leaders
• Is highly organized and detail-oriented
• Can balance workforce administration responsibilities with analytical work
• Communicates data in a clear, meaningful way