O
Business Development -Volunteer Services Manager
OneOC
- 🇺🇸 United States
- On-site
- Manager or above
- 1 day ago
- $73,000 – $75,000 / year
- FLSA
- Pension
1 day ago
Not enough detail in this posting to match
- Paid time off
- 401(k)
- 401(k) matching
FLSA Classification: Fulltime Exempt
Dept: Volunteer Mangmt. Services
Entity : OneOC Core
Supervises Others: Volunteers and coordinators as assigned.
Pay Range: $73,000 - $75,000 per year DOE
Mission of OneOC:
Help shape and grow OneOC’s volunteer engagement services for companies and nonprofits.
A company wants its people to give back.
A nonprofit has a need.
You see how to bring them together and enjoy turning that connection into a well-run volunteer project.
OneOC is looking for an enterprising Volunteer Services Manager who is ready for broader ownership and the opportunity to build and grow programs. You will strengthen existing volunteer activities and help shape new services at an early stage, including an outsourced volunteer management program for companies and nonprofits.
What you will help build:
- Volunteer Service Projects that respond to community needs and give volunteers a meaningful way to contribute.
- An engaged Corporate Volunteerism Council that connects company representatives and encourages shared learning and action.
- Strong company participation and well-organized delivery of OneOC’s CIVIC50 activities.
- Skills-based volunteer recruitment and outsourced placements that connect professional expertise with nonprofit needs.
- A new outsourced volunteer management service, from understanding client needs and piloting delivery to building the systems that support growth.
You will own project plans and partner relationships, coordinate staff and volunteers, and help generate revenue through paid services and sponsorships. You will work closely with OneOC’s leadership and Senior Manager of Business Development to turn opportunities into sustainable services.
What you will bring:
At least five years of relevant experience, strong project management skills, and a record of building productive relationships. You have helped develop or grow a program and have some experience generating revenue through clients, paid services, sponsorships, or renewals. You care about volunteering, enjoy finding and implementing service projects, and take initiative. You can adapt when plans change, make progress while processes are still taking shape, and follow through on the details. Experience may come from volunteer engagement, nonprofit programs, corporate partnerships, client services, or a related field.
Why this could be your next step:
You will help decide how new services work, learn from early projects, and develop programs that more companies and nonprofits can use. If you are ready to take greater ownership and enjoy building something while delivering results in the community, we would like to hear from you.
JOB OVERVIEW
The Volunteer Services Manager leads the delivery, development, and growth of OneOC’s volunteer engagement services. The role connects companies, nonprofits, and volunteers to well-planned opportunities that address community needs and provide a rewarding volunteer experience.
This is a hands-on leadership role for an enterprising relationship builder who enjoys turning ideas into practical services. The manager strengthens existing activities while developing new offerings, including an outsourced volunteer management program for companies and nonprofits. Strong project management, adaptability, and follow-through are essential as services are tested, refined, and expanded.
GENERAL JOB RESPONSIBILITIES
Working with the Director of Nonprofit Services, the President & CEO, the Senior Manager of Business Development, and the volunteer services team, the manager provides day-to-day operational leadership, ensures service continuity, strengthens client relationships, and develops financially sustainable volunteer engagement services. The role combines reliable delivery of established programs with the development, testing, and scaling of new offerings.
Position Overview
Provide day-to-day leadership and support to volunteer services clients to ensure service continuity, growth, and an exceptional customer experience. Oversee the implementation and delivery of the following programs and services:
Volunteer Service Projects: Identify community needs in partnership with nonprofits; develop suitable projects; and oversee planning, volunteer participation, supplies, budgets, on-site delivery, and follow up. Build a range of projects that companies engage employees in and support and that nonprofits can host.
Corporate Volunteerism Council: Build and maintain member relationships; coordinate meetings, learning opportunities, and shared service activities; and encourage participation, retention, and new membership.
CIVIC50: Manage OneOC’s program work plan, company outreach, participation support, deadlines, and recognition-related coordination in collaboration with colleagues and program partners.
Skills-based volunteering:Recruit volunteers with professional expertise and coordinate outsourced placements with nonprofit partners. Agree on project scope, skills needed, deliverables, and responsibilities; support matching and onboarding; and follow progress through completion.
Outsourced volunteer management: Develop, pilot, and scale a new service through which OneOC manages agreed volunteer activities on behalf of companies and nonprofits. Assess demand, define service packages and pricing with leadership, establish procedures, and refine delivery before expanding.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Create and manage project plans, timelines, budgets, staffing arrangements, and deliverables. Anticipate problems, adapt plans, and keep partners informed to meet commitments and expectations.
- Find and develop new volunteer service opportunities by listening to companies and nonprofits and translating their needs into practical projects. Establish repeatable procedures for recruitment, orientation, placement, delivery, and follow-up, including appropriate screening, safety planning, accessibility, and incident reporting under OneOC policies.
- Test new services, gather feedback, and improve delivery. Develop the systems and partnerships needed to scale programs based on demand, outcomes, costs, and staff capacity.
- Maintain and strengthen relationships with existing corporate, nonprofit, foundation, and community partners. Build new relationships, understand partner priorities, and resolve service concerns promptly.
- Support sponsorship cultivation, stewardship, and revenue generation for volunteer services initiatives. Develop proposals with colleagues, coordinate sponsor benefits and commitments, communicate results, and encourage renewals and repeat engagements.
- Support the planning and execution of volunteer services and signature events, including Spirit of Volunteerism and Community Cup. Agree on responsibilities with colleagues and ensure timelines, deliverables, and partner expectations are met.
- Lead the continued implementation and growth of OneOC’s skills-based volunteering initiatives, including volunteer recruitment and outsourced placements, and other volunteer services as assigned.
- Take ownership of business development activities for assigned services under the strategic guidance of the Senior Manager of Business Development. Identify and advance opportunities through prospect outreach, discovery meetings, proposals, agreements, and renewals while maintaining exceptional client service.
- Own and contribute to established business development and revenue goals for assigned Volunteer Services offerings, including developing a qualified pipeline, converting opportunities into paid engagements, cultivating sponsorships, and supporting renewals and repeat business.
- Monitor program performance, maintain accurate records, and prepare reports. Track delivery, participation, volunteer hours, placement completion, partner satisfaction, revenue, and community outcomes, using results to improve services.
- Assist with budgeting, forecasting, and financial tracking for assigned community engagement activities. Work with the supervisor and finance team to monitor income and expenses and address variances.
- Lead volunteer committees, workgroups, and planning teams as assigned. Supervise and support assigned coordinators and volunteers, set priorities, delegate work, and provide feedback.
- Collaborate across departments to ensure successful delivery of volunteer services and signature events. Maintain knowledge of emerging trends and best practices in corporate social responsibility, employee engagement, and volunteerism.
- Maintain confidentiality of organizational, financial, personnel, and client information. Comply with organizational policies and procedures and support OneOC’s mission, vision, and values.
- Demonstrates strong project management skills, including the ability to coordinate people, resources, budgets, and timelines to deliver successful programs and events.
- Builds and maintains productive relationships with corporate, nonprofit, and community partners.
- Takes an enterprising approach to identifying opportunities, developing practical solutions, and turning ideas into successful services.
- Demonstrates a passion for volunteering and an understanding of its value to individuals, organizations, and communities.
- Brings enthusiasm and initiative to finding, developing, and implementing volunteer service projects that respond to community needs.
- Adapts readily to changing priorities and works effectively as new programs, partnerships, and procedures take shape.
- Demonstrates the ability to generate revenue through paid services, sponsorships, client development, or related activities.
- Has experience developing and growing a program, including establishing procedures, evaluating results, and expanding delivery while maintaining quality.
- Sits for extended periods of time at a computer station or work desk. Stands and walks throughout the day.
- Uses hands and fingers to operate computers and office equipment for up to 8 hours or more each day.
- Requires clear vision at 20 inches or less with or without corrective lenses and vision sufficient to use equipment.
- Hearing and speech within normal ranges and sufficient for clear communication face to face and on the telephone.
- Lifts up to 10 pounds regularly and 25 pounds occasionally.
- Exposed to typical office environment conditions and noise levels.
- Sits for extended periods of time at a computer station or work desk. Stands and walks throughout the day.
- Uses hands and fingers to operate computers and office equipment for up to 8 hours or more each day.
- Requires clear vision at 20 inches or less with or without corrective lenses and vision sufficient to use equipment.
- Hearing and speech within normal ranges and sufficient for clear communication face to face and on the telephone.
- Lifts up to 10 pounds regularly and 25 pounds occasionally.
- Exposed to typical office environment conditions and noise levels.
- Maintains professional behavior, dress and appearance at all times.
- Attends meetings and trainings as requested.
- Drives personal car on work errands and for other purposes; maintains driving record and personal car insurance in accordance with organization’s policies and provides related records periodically.
- Must be able to pass a background check, including DOJ and FBI criminal checks.
- On-site presence is an essential function of this role.
OneOC is proud to be an equal opportunity to employer.
Business Development -Volunteer Services Manager · OneOC