Business Development Representative

Essential Job Functions:

• You are the main driving force for identifying and providing high-value opportunities into the sales pipeline and the first line of relationship development with prospective high-value accounts.
• Deliver a consultative approach to selling by understanding the prospect’s business, goals, objectives, and challenges before recommending solutions.
• Consistently achieve quality pipeline targets and key performance metrics, including inbound lead follow-up and outbound account engagement.
• Manage territory creation plans for key account executives and their assigned accounts.
• Research key accounts, identify decision-makers, generate interest, and develop accounts to stimulate demand.
• Prospect, educate, qualify, and develop target accounts and inbound leads to create sales-ready opportunities.
• Quickly route prospects and existing customers to appropriate colleagues to resolve issues and drive business value while educating under-informed customers.
• Set up, attend, and lead first-level qualification meetings with customers before transitioning opportunities to Account Executives and Solution Consultants.
• Work collaboratively with Sales and Solution Consultant teams to further qualify opportunities and generate pipeline.
• Update CRM, Outreach, and related tools to ensure accurate activity tracking and seamless hand-off to Account Executives.
• Collaborate closely with Marketing teams to execute lead generation campaigns and follow up on marketing-qualified leads.
• Run outbound campaigns to maintain a balanced pipeline across territories.
• Provide closed-loop feedback to the BDR organization to enable continuous process improvement and optimization.

Qualifications:
Required Skills & Experience

• 3+ years of experience in Sales or Business Development with knowledge of SaaS applications.
• Proven track record of successful business development in enterprise solutions, software, or technology sales environments.
• Demonstrated success delivering inbound and outbound sales experiences while building strong relationships across multiple organizational levels.
• Experience managing the complete BDR process, including account planning, pre-call preparation, opportunity qualification, and objection handling.
• Self-starter with high motivation, resilience, independence, and the ability to collaborate across Sales and Marketing teams to achieve pipeline goals.
• Strong communication skills, including listening, written, and verbal communication.
• Ability to quickly learn and understand complex business challenges and translate customer needs into appropriate solution opportunities.
• Experience consistently achieving inside sales goals within highly automated sales environments requiring accurate CRM data management.
• Positive, energetic personality who enjoys customer engagement through phone, social media, and email channels, with a curiosity-driven mindset.
• Proficiency with standard productivity tools such as Microsoft Office, email, and voicemail, along with sales tools including Microsoft Dynamics, Salesforce (SFDC), Outreach, ZoomInfo, Lusha, and similar platforms.
• Strong time management skills with the ability to effectively prioritize high-impact activities.
• Excellent teamwork skills and the ability to work with stakeholders across Sales, Marketing, and Solution Consulting functions.
• Opportunity to solve complex business challenges with significant impact for prospects and clients. You will often be the first point of contact and representative of the organization for potential customers.
• The BDR role provides multiple career growth opportunities across the broader business ecosystem, including advancement into Sales, Customer Success, Marketing, and other strategic functions.