Business Analyst (USI5) (2977)

SUMMARY: The Business Analyst will partner with Aviation leadership, sales, supply chain, and IT teams to translate complex operational and financial data into actionable insights. They will be responsible for using data analytics to assess business processes, identify areas for improvement, and deliver data-driven recommendations and reports to executives and stakeholders. They will bridge the gap between business objectives and technology solutions, ensuring projects are efficient, effective, and align with organizational goals

DUTIES & RESPONSIBILITIES:

Responsibilities include, but are not limited to:

• Gathering and Documenting Requirements: Conducting interviews, workshops, and surveys with stakeholders to identify, document, and prioritize business needs, goals, and technical requirements. This often involves creating detailed documentation, such as business requirement documents (BRDs), functional specifications, and user stories.
• Analyzing Data and Processes: Evaluating existing business processes, systems, and large datasets to uncover patterns, identify inefficiencies or problems, and find opportunities for improvement. 
• Developing and Recommending Solutions: Based on analysis, formulating strategies and proposing solutions to address identified issues and help the company achieve its goals. 
• Communicating and Managing Stakeholders: Serving as a liaison between different departments (IT, finance, operations, management) to facilitate effective communication, build consensus, negotiate requirements, and ensure everyone is aligned on project objectives. They present findings and recommendations in a clear, understandable manner, avoiding overly technical jargon.
• Supporting Implementation and Testing: Overseeing the implementation of new solutions, working closely with developers and testers to ensure the solution meets the defined requirements. This includes developing test cases, assisting with User Acceptance Testing (UAT), and tracking defects.
• Monitoring and Evaluating Performance: Tracking the performance and success of implemented changes using key performance indicators (KPIs) and gathering feedback from users and stakeholders to ensure desired outcomes are met and to support continuous improvement.
• Training and Guidance: In some cases, developing training materials and running sessions to support staff adaptation to new systems or processes.
• Analyze data to identify trends, patterns, and insights that inform business decisions.
• Develop and document business process models to illustrate current and future states.
• Propose and design technical and process solutions that meet business needs and objectives.
• Work with IT and other departments to implement solutions and ensure they align with business goals.
• Communicate findings, recommendations, and project updates to stakeholders and executives.
• Create detailed documentation of business requirements, processes, and solutions.
• Participate in testing and validating new systems and processes to meet business requirements.
• Identify opportunities for process improvements and contribute to ongoing optimization efforts.
• Other duties as assigned.

MINIMUM REQUIREMENTS:  

• Associate’s degree in business administration, Information Technology, or a related field.
  • OR an additional 2 years of specific work experience in lieu of degree.
• 3+ years as a Business Analyst (or equivalent) in aviation aftermarket, aerospace & defense, MRO, or distribution industries. 
• Proven track record gathering requirements, modeling processes, and delivering analytics that drove measurable impact.
• Strong documentation discipline (BRDs, user stories, test scripts).
• Ability to travel up to 25% for site visits

PREFERRED REQUIREMENTS:

• Bachelor’s degree in business administration, Information Technology, or a related fiel

OTHER:  

• The selected applicant will be subject to a background check and drug testing.