Business Analyst, Senior - C2H

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Responsibilities:

• Understand business problems and opportunities in the context of therequirementsandrecommend solutions that enable the organization to achieveits goals.  

• Under general direction of Business Analyst Leador other stakeholderto lead and directanalysis activities for high-priority pro jects requiring high degrees offunctional integration 

• The role includes supporting the product,processes, and users.    

• Work with business leaders, system users, and IT to improve the use of technologies as a business enabler bydefining detailed requirements for enhancements to the system, business process improvements, delivery of insights, and opportunities for improved operation 

• StrategicBusiness Analysis Planning & Execution 

• Lead the team through analysis of the requirements creating finite written details of business requirements and design to the point the development leadindicates the story is ready for development to begin 

• Participatein product road mapping 

• Providestrategic recommendations for current and upcoming product work 

• Assistproduct owners and managers with backlog management 

• Influence the prioritization of the product backlog according to business value 

• AgileBusiness Analysis Planning & Execution 

• Leadrequirements elicitation sessions 

• Documentuser stories and acceptance criteria 

• Developsupporting documentation when applicable including state flow diagrams, data 
  mapping, etc. 

• Workindependently and with Product Designers to develop user interface design 

• Participate in sprint planning processes and execute on the sprint plan presented by the development team 

• Accepts/rejects (sign-off) on the software sprint reviews 

• Plan, document, and execute user acceptance testing (UAT) scenarios against the system, functionality, and processes during product releases and patches 

• Participate in go/no-go of the release plan 

• Represent the voice of the customer,providing input on product recommendations on behalf of the business  

• Workwith technical and QA teams to size andvalidate user stories 

• Centerof Excellence Support & Process Improvement 

• EnsureBA Center of Excellence Standards are being followed 

• Promoteagile adoption and understanding 

• Offerteam insights and process improvement ideas to center of excellence leaders 

• OtherDuties as Assigned 

• Product Support: 

• Execute and complete assigned project tasks toprovide quality plans, reports, and other assigned deliverables ina timely way during active projects 

• Provide quality assurance backup support 

• Facilitate, develop, schedule, andassist with meetings, presentations, and other communications specific to the deliverable and audience 

• Support issue resolution by evaluating impacts of defects on the business, working with IT to develop plansfor resolution 

• Provide process and product support individually and through collaboration with business and IT resources 

• Suggest ways to track product use and impact on end users 

• Contribute to the build and delivery of quality and efficiencies into processes and projectdeliverables 

• Manages small projects or assigned project work streams in larger projects 

• Support the development of training and process materials 

• Collaborate with project team members to solve implementation issues and business problems 

• Contribute to the build and delivery of change management plans 

Required Qualifications:

• Bachelor’s degree inrelated field or equivalent experience 

• Proficient in MS Office products such as Word, Excel,PowerPoint and Visio. 

• Ability toanalyze and document backend system information such as data mapping and 
  microservice components 

• Knowledgeof defect tracking processes andtools 

• Ability to work in a highly collaborative environment and consult effectively with 
  employees at all levels 

• Strongknowledge of basic and advanced business analysis techniques and strategies 

• Strongknowledge of product design and user experience design concepts 

• Strong knowledge ofthe Agile Framework with a focus in Scrum, Scaled Agile, and 
  Kanban methodologies 

• Strongorganizational and multi-tasking ability 

• Goodcommunication skills both written and spoken 

• Abilityto prioritize across many projects and deadlines 

• Strongattention to detail, motivation, and initiative 

• Minimumof 5 years of business analysis experience working in a development environment 

• Knowledgeof product management concepts and how enterprise software products are 
  positioned and developed 

• Experienceworking with 3rd party and vendor relationships 

• Experiencewith both structured andobject-oriented analysis techniques 

• Provenexperience in operational business process improvement 

• Knowledgeof Six Sigma methodologies and other tools supportingfact-based decisions 

• Experienceleading a team of resources for the coordinated delivery of large or complex 
  projects.  

Preferred Qualifications:

• CertifiedBusiness Analysis Professional (CBAP)  

• Financialservices or accounting industry experience. 

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards athttps://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email atcareers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, pleaseclick here for additional information.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.