Business Analyst - Project Lead

Job Title: Technical Business Analyst – Project Lead

Client: South Carolina Department of Public Health (S.C. DPH)
Department: Office of Information Technology – Administrative Systems & HR
Duration: 12 Months (Possibility of Extension)
Start Date: 03/10/2026 or sooner
Hours: Up to 40 hours per week
Remote: No (Onsite Required)

Position Overview

The Technical Business Analyst – Project Lead plays a critical role in supporting and enhancing S.C. DPH's Human Resources systems, with a primary focus on the South Carolina Enterprise Information System (SCEIS) SAP ECC platform and other agency financial and administrative systems.

This role bridges business needs and technical solutions by analyzing HR processes, identifying improvement opportunities, and leveraging SAP functionality to optimize workflows and maintain data integrity. The position supports modernization efforts, system migration, upgrades, compliance requirements, and operational continuity.

Project Scope

Due to the volume of financial and administrative systems requiring migration to agency-standard platforms, modernization, and upgrades, additional staff augmentation is required. The team will align business needs with current and future system states to ensure best practices, regulatory compliance, and business continuity.

Key Responsibilities

System Analysis & Support

• Analyze financial and administrative system capabilities, including SCEIS SAP ECC modules.
• Evaluate HR business processes to identify gaps and improvement opportunities.
• Recommend enhancements using SAP functionalities.
• Assist in system validation and lifecycle management.
• Develop and maintain system protocols and documentation.

Testing & Implementation

• Support system upgrades, patches, and enhancement projects.
• Conduct unit testing, integration testing, and UAT.
• Assist in production rollouts.
• Coordinate testing efforts with functional and technical stakeholders.

Training & Documentation

• Create and maintain system configuration documentation and user guides.
• Develop training materials.
• Conduct training sessions for HR staff and end users.

Reporting & Data Integrity

• Generate reports for audits, compliance, and management reviews.
• Develop and maintain reports and queries using appropriate tools.
• Ensure data accuracy, integrity, and security across HR platforms.
• Perform data comparisons to identify inefficiencies.
• Develop dashboards using Excel and Power BI.

Process Improvement & Optimization

• Streamline workflows and automate manual processes.
• Conduct gap analysis (current vs. future state).
• Collaborate with Finance and IT stakeholders.
• Present system improvement recommendations.

Project Management & Coordination

• Develop project plans, schedules, scope documents, and status reports.
• Facilitate stakeholder meetings.
• Monitor project progress and manage risks.
• Create and manage work requests in the ticketing system.
• Support task execution and promote team collaboration.

Compliance & Security

• Adhere to IT development standards and security policies.
• Support compliance with NIST 800-53, FISMA, and South Carolina Information Security requirements.
• Assist in development of policies related to information risk management.
• Ensure all web services are secure.

Required Skills

• 5+ years of experience analyzing, documenting, and improving business and system processes.
• 5+ years of experience with SAP SuccessFactors or equivalent HRIS systems.
• 3+ years of experience with State HR/Payroll processes and regulatory compliance standards (HIPAA, FLSA).
• 5+ years of experience creating user guides, SOPs, and technical documentation.