Business Analyst - Offers Fulfillment

Business Analyst - Offers Fulfillment

Location: Mount Laurel, NJ

Onsite Flexibility

Hybrid — remote with required in-office presence at the end of the term

Contract Details

• Position Type: Contract
• Contract Duration: 6 months (with potential extension based on performance)
• Conversion Possible: No
• Pay Rate: $40.00–$50.00 / Hour (USD)
• Shift / Schedule: Monday – Friday, 9:00 AM – 5:00 PM
• Travel Requirements: Not required
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

TheBusiness Management Specialist will support the Consumer Deposit Products & Payments business with client acquisition and engagement offer fulfillment, decisioning exception requests, and conducting client-level research on a range of complex financial products and offer qualifiers. This role contributes to the growth of the business by improving client acquisition, activation, and relationship deepening journeys. The incumbent is accountable to process, review, and execute multiple offer fulfillment inquiries and research requests in a timely manner. The Business Management Specialist is expected to work independently, make equitable decisions, and apply best practices to ensure the organization's reputational risk is protected. This is a long-term assignment expected to last approximately 6 months.

Key Responsibilities

• Support the Consumer Deposit Products & Payments business with client acquisition and engagement offer fulfillment, decisioning exception requests, and conducting client-level research on a range of complex financial products and offer qualifiers
• Contribute to the growth of the business by improving client acquisition, activation, and relationship deepening journeys
• Process, review, and execute multiple offer fulfillment inquiries and research requests in a timely manner
• Work independently, make equitable decisions, and apply best practices to ensure the organization's reputational risk is protected

Must-Have Requirements

• Proficiency in excel
• independent research
• Banking experience – understand financial products
• Fidelity experience

Preferred Skills

• Strong knowledge of banking industry, including systems, products and services
• Proven ability to perform multiple tasks in a fast-paced environment
• Proven customer service skills, including concern for and ability to identify client issues
• Able to provide courteous, efficient, and professional customer service to ensure inquiries, sales and/or issues are managed promptly and effectively under all conditions
• Proven ability to meet and exceed customer expectations and ability to translate technical material and information for nontechnical users
• Proficiency with Microsoft Office Programs, including Microsoft Excel, Word, and PowerPoint
• Thorough understanding of acquisition and engagement channels in a financial setting
• Strong relationship skills and ability to work across many different areas of the bank
• Organizational skills and ability to comprehend multiple offer variations and client trends
• Experience tracking progress and facilitating traditional and digital creative assets through multiple approval processes
• Team player; positive energy and attitude
• Knowledge of risk management environment, standards and regulations
• Ability to exercise sound judgement in making decisions
• Ability to communicate effectively in both oral and written form
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability to work successfully as a member of a team and independently
• Ability to handle confidential information with discretion
• Must be eligible for employment under regulatory standards applicable to the position
• Strong communication skills
• Experience with offers in banking
• Someone who takes initiative
• Problem solving skills

Education Requirements

• Undergraduate degree or relevant professional certifications, designations, or equivalent strongly preferred

Required Experience

• 3–5 years of relevant banking experience

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• Contractor will have access to customer data
• Interview process: Virtual, 1 round

About the Client

This client operates in thefinancial services and banking industry, providing consumer deposit products and payments solutions across the U.S. The organization employs thousands of professionals in roles spanning business analysis, technology, risk management, and customer-facing banking operations, and maintains a significant presence across major U.S. markets. The team supporting this role is a growing, high-visibility program focused on generating new client relationships, with business analysts, business management specialists, and financial product specialists collaborating in a fast-paced, cross-functional environment.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-17217Industry: Operations & Management

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