Business Analyst – Intermediate

Our Client, a Commercial Banking company, is looking for a Business Analyst – Intermediate for their Toronto, ON / Hybrid location.
 
Responsibilities:

• Works with key stakeholders within all business functions to align technology solutions with business strategies
• Gathers requirements from business units and translates those to programmers and developers
• Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation
• Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
• Supports one or more highly complex business processes
• Works on multiple projects as a project team member
• Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs

• Bachelor's degree in a business or technical field such as computer science, computer engineering or related field required.
• MBA or other related advanced degree preferred
• 5-7 years experience required
• Ability to create business solutions that increase competitive advantage
• Ability to exercise good judgment in selecting methods and techniques for obtaining solutions
• Project management skills in order to handle diverse projects, often times simultaneously, and meet aggressive deadlines
• Ability to solve technical problems/ processes and understand complex details
• Ability to increase operating efficiency with produce high quality technical solutions
• A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level
• Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions
• Must Have Requirement:
• Understanding of Agile and Waterfall methodologies
• Experience leading stakeholder discussions and facilitating working sessions with cross-functional stakeholders to elicit user stories
• Strong documentation skills
• Experience with Confluence and Jira
• Proficiency with MS Office suite
• Experience documenting user stories and participating in Agile ceremonies
• Experience supporting QA and UAT
• Banking or insurance industry experience
• Strong written and verbal communication; ability to manage difficult stakeholders
• Nice to Have:
• Experience with Third-party management lifecycle, including sourcing, contracting, finance, and supplier management, procurement system implementations
• Advanced degree (MBA or similar)
• Client experience
• Soft Skills:
• Excellent communication and stakeholder management skills.
• Strong storyteller, able to effectively connect insights from working sessions to senior leadership audiences.
• Skilled at navigating difficult conversations, managing challenging situations, and minimizing conflict while maintaining positive relationships.

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities