PC
Business Analyst
Pyramid Consulting, Inc
- 🇺🇸 United States
- Remote
- 13 hours ago
- triage
- CRM
- Health insurance
- Pension
13 hours ago
Not enough detail in this posting to match
Job ID:26-33019
Pay Range: $48 - $50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Gather, document, and refine business, functional, and data requirements
- Translate business needs into user stories, process flows, acceptance criteria, and detailed requirement documentation
- Partner with business partners, commercial, analytics, operations, and technical teams to support platform enhancements
- Support data analysis related to patient engagement, enrollment, communication, and campaign performance
- Help improve workflow efficiency and business process consistency
- Support testing, defect resolution, and validation of delivered solutions, including requirements traceability, QA/UAT planning, and defect triage
- 3+ years of experience as a Business Analyst supporting SFMC data platform, CRM, or marketing technology solutions
- Strong experience with Salesforce Marketing Cloud
- Familiarity with consumer engagement, enrollment, or campaign operations
- Strong skills in requirements gathering, process analysis, documentation, testing, and stakeholder management
- Ability to work across business and technical teams in a fast-paced environment
- Analytical and problem-solving skills with the ability to interpret business processes and data needs
- Strong written and verbal communication skills
- Detail orientation
- Clear and complete requirements gathering and documentation
- Strong business and technical SDLC, SFMC platform knowledge
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Business Analyst · Pyramid Consulting, Inc