Business Analyst

Business Analyst - Plano, TX - Contract - $43-53 Per HR

Description

This position is based in a fully onsite setting and involves end-to-end management of feedback data across various channels. The role requires translating large data sets into actionable insights and collaborating with cross-functional teams to enhance product offerings. Proficiency in data analysis and visualization tools is essential.

Key Responsibilities

• Manage and streamline feedback data to provide a unified source of insights for decision-making.
• Analyze unstructured data to identify key issues and opportunities.
• Collaborate with various teams to ensure findings influence product and marketing strategies.
• Develop and maintain regular reporting on customer sentiment and product performance.
• Implement new analytical tools and methods to improve program efficiency and predictiveness.

Qualifications

• 3-5 years of experience in customer insights, market research, or similar fields.
• Experience with feedback platforms and sentiment analysis tools.
• Strong analytical skills with the ability to communicate findings clearly to stakeholders.
• Proven ability to drive action from customer feedback across functions.
• Excellent communication skills and data visualization proficiency.

Core Technologies

Data Visualization Tools | Sentiment Analysis Tools | Feedback Management Platforms

Contact Authorization

By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy on our web site or here (https://www.mitchellmartin.com/privacy-policy).

Benefits

Learn more about our benefits offerings here (https://www.mitchellmartin.com/careers/benefits-perks)

Onboarding Expectations

Learn more about our Onboarding Process on our web site or here (https://youtu.be/rjV_NFYjyY4)

EEO Statement

Learn more about our EEO policy here (https://www.mitchellmartin.com/eoe-statement)

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