Business Analyst

22nd Century Technologies, Inc.

🇺🇸 United States
Hybrid
22 hours ago

O365
VoIP
ServiceNow
Webex
M365

22 hours ago

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Scope of Work

Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams.
Candidate must be a self-starter who takes ownership and responsibility of project assignments.
BSA will apply proven communication, analytical, and problem-solving skills to help support the project, and to ensure that deliverables are met according to specifications.
BSA duties will also include data analysis, designing solutions and writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables.

Mandatory Skills & Experience

Experience with ServiceNow integrations (Asset Management, Inventory Management, CMDB discovery, Webex)
Telecommunications Expense Management experience a plus
MUST HAVE strong experience using M365 Productivity Suite
MUST HAVE data analytics experience
Experience with Contracts and Request for Proposals a plus

Experience Level:

5+ years

Environment:

Position is Hybrid, minimum 2 days a week onsite.
Remote days are expected to be in an adequate home office, following standard County work hours
ServiceNow experience is Non-Negotiable.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Business Analyst · 22nd Century Technologies, Inc.

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