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DL

Business Analyst

Diverse Lynx India
  • 🇮🇳 India
  • On-site
  • 10 months ago
  • Lean Six Sigma
  • Excel
  • Power BI
  • PowerPoint
  • GitLab
  • ITIL
  • Copilot
10 months ago
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Business Analyst –
Country India
Number of Openings* 1
Total Yrs. of Experience* 7
Relevant Yrs. of experience* 5
Detailed JD *(Roles and Responsibilities)
1.Reach out to SMEs across Technology Services to schedule interviews and workshops.
2.Navigate challenging conversations with tact and persistence to extract process
insights.
3.Build trust and rapport with stakeholders who may be time-constrained or hesitant.
Process Analysis & Optimization:
1.Conduct in-depth interviews and document end-to-end processes using ARIS and
BPMN standards.
2.Apply Lean Six Sigma principles to identify inefficiencies, blockers, and
improvement areas
3.Analyze process data (e.g., man-hours, cycle time, effort elapsed) using tools like
Excel/Power BI.
Automation Opportunity Identification:
1.Evaluate processes for automation potential and document challenges and
blockers.
2.Use analytical techniques (e.g., Pareto analysis, standard deviation) to support
findings.
3.Collaborate with the Hyperautomation team to build ROI-driven business use
cases.
Business Case Development:
1.Rapidly gather data from multiple sources and stakeholders
2.Leverage prompts, available tools, and stakeholder inputs to efficiently draft
business use cases, applying practical judgment to structure content thoughtfully,
validate information, and ensure clarity and completeness - not just compile, but
critically assess and refine for impact
3.Present findings in clear, concise formats using PowerPoint and Excel.
Tracking & Documentation:
1.Maintain and update GitLab trackers to monitor issue resolution and team progress
2.Ensure all documentation is complete, accurate, and aligned with ITIL and Banking
standards.
Mandatory skills* 1.Reach out to SMEs across Technology Services to schedule interviews and workshops.
2.Navigate challenging conversations with tact and persistence to extract process
insights.
3.Build trust and rapport with stakeholders who may be time-constrained or hesitant.
Process Analysis & Optimization:
1.Conduct in-depth interviews and document end-to-end processes using ARIS and
BPMN standards.
2.Apply Lean Six Sigma principles to identify inefficiencies, blockers, and
improvement areas
3.Analyze process data (e.g., man-hours, cycle time, effort elapsed) using tools like
Excel/Power BI.
Automation Opportunity Identification:
1.Evaluate processes for automation potential and document challenges and
blockers.
2.Use analytical techniques (e.g., Pareto analysis, standard deviation) to support
findings.
3.Collaborate with the Hyperautomation team to build ROI-driven business use
cases.
Business Case Development:
1.Rapidly gather data from multiple sources and stakeholders
2.Leverage prompts, available tools, and stakeholder inputs to efficiently draft
business use cases, applying practical judgment to structure content thoughtfully,
validate information, and ensure clarity and completeness - not just compile, but
critically assess and refine for impact
3.Present findings in clear, concise formats using PowerPoint and Excel.
Tracking & Documentation:
1.Maintain and update GitLab trackers to monitor issue resolution and team progress
2.Ensure all documentation is complete, accurate, and aligned with ITIL and Banking
standards.
Desired skills* 1.Strong communication and stakeholder management skills.
2.Experience in process mapping and analysis using ARIS and BPMN will be added
advantage.
3.Working knowledge of Lean Six Sigma methodologies will be added advantage.
4.Proficiency in Excel, PowerPoint, and data analysis techniques.
5.Ability to work independently, manage multiple priorities, and meet tight deadlines
6.Familiarity with ITIL, infrastructure services, and technology operations.
7.Experience using GitLab or similar tools for issue tracking.
8.A go-getter and proactive attitude with resilience in navigating complex stakeholder
environments.
9.Ability to think critically and challenge assumptions.
10.Comfortable using AI tools like Copilot to accelerate documentation and analysis.
Domain* Banking
Work Location* Pune(Hinjewadi or Kharadi)
Any Certification (Mandatory) As per JD
Shift Time -
Business travel required (Yes / No) No


Location- PUNE
Yrs of Exp-7Yrs

Business Analyst · Diverse Lynx India

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