Cash Office - Associate

Cash Office Associate

The SSA Group at The Tulsa Zoo is seeking a talented Cash Office Associate to join our team!  This is a part-time/seasonal position.

Who are we:

For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remainmission-focused.We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. 

Our focus is on people, innovation, and operational intelligenceas a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities. 

Position Title: Office Associate

Reports to: Office Supervisor(s) and Administrative Operations Manager

Responsibilities:

• Live out452 Hospitalitybydelivering warm, welcoming, and memorable experiences for every guest and client
• Assist operational managers and park staff as needed, as delegated by the Administrative Operations Manager.
• Support recruiting efforts and onboarding of new employees.
• Maintain a clean, safe, and organized work environment.
• Uphold company policies and procedures.
• Provide administrative support, including answering phones and word processing.
• Communicate documentation on discrepancies to the Administrative Operations Manager and other responsible staff.
• Maintain and secure the cash room, ensuring limited access and adherence to company policies.
• Issue and check in all banks, ensuring all paperwork and daily closing sheets are completed.
• Assist with uniform handling in the absence of the Administrative Operations Manager.
• Perform cash pick-ups, change orders, and reconcile daily receipts as needed.
• Manage I-9 forms and employee file maintenance.
• Contribute to community efforts through hiring, engagement activities, and opportunities for giving back.
• Perform other tasks as deemed necessary.

Job Requirements:

• Strong interpersonal and communication skills.
• Ability to read, count, and write to accurately complete all documentation and daily paperwork.
• Exceptional problem-solving and decision-making skills, with strong organizational abilities.
• Demonstrated financial management, analytical, and planning skills.
• Thrive in a team environment while working independently, showing flexibility in a fast-paced setting.
• Proficient in office functions, including online cash management systems, POS systems, and Excel.
• Physical ability to lift and move boxes (10-35 lbs), and stand for extended periods as required.
• Ability to work varied hours, including nights, weekends, and holidays, as needed.

IDEA + Belonging:

• Promote inclusivity and support within the team and across all units.
• Focus on removing barriers and empowering team members at all levels.
• Lead by example through sustainability and conservation efforts, teaching unit staff as necessary.
• Engage with SSA and the community through hiring efforts, engagement activities, and initiatives focused on giving back.

Previous Experience 

• Two-three years cash handling experience. 
• Two years administrative experience preferred.
• All education backgrounds accepted. 

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The Company reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments) 

Compensation and Benefits 

• Eligible for overtime pay.
• On-Demand Pay Program:Get access to aportion of earned wages before payday.
• Meal Plan & Employee Discounts at applicable locations.
• Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with1,000 hours worked, available to enroll during Open Enrollment Periods).
• Tuition Discount through Partnership College.
• Up to 8 hours of Bereavement Leave
• Holiday pay of1.5× the regular rateis provided for hours worked onChristmas Day and Thanksgiving Day.
• Paid sick leave is providedin accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.  

Locationsinclude: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington,D.C.. Colorado: Employeesaccrue1 hour of paid sick leave for every 30 hours worked, up to48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employeesaccrue at least1 hour of paid sick and safe leave for every 30 hours worked, up to40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employeesaccrue1 hour of paid sick leave for every40 hours worked,in accordance with the Seattle Paid Sick and Safe Time.  

SSAHoldings and its affiliated companies, including SSAGroup, A&F Souvenir,Cinchio Solutions,and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact. 

All California Residents: Bysubmitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").   

San Francisco Residents:Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. Bysubmitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.