New Ship Network Engineer II- United States Based

• Maintain a strong foundational understanding of Internet technologies and network protocols.
• Unbox, rack, install, and configure Cisco routers and switches.
• Install, configure, and support wireless networking systems.
• Assist in the design and implementation of multi-server environments, including IP addressing schemes.
• Provide technical assistance and support to staff, administrators, service providers, site personnel, and external vendors.
• Maintain and support multi-site network operations across both private and public facilities.
• Administer and maintain perimeter security systems, including firewalls and intrusion detection systems.
• Manage assigned projects and program components to ensure services are delivered in alignment with established objectives.
• Troubleshoot and resolve network hardware and connectivity issues.
• Provide after-hours or on-call support as required.
• Meet eligibility requirements for travel in accordance with mercy ships policies, government regulations, and health requirements.
• Maintains alignment and upholds Mercy Ships Core Values, Code of Conduct, and follows the policies and procedures published on Compass.
• Follows the model of Jesus and aligns with our core values by Loving God; Loving and Serving Others; Being a Person of Integrity; and a Person of Excellence in all you say and do.
• Other duties may be assigned that are not included in the information provided in this job description.

Ideal Candidate:

• Ability to live and work in a community-oriented environment, demonstrating healthy interpersonal and relational skills.
• Strong expertise in Cisco routers and switches.
• In-depth understanding of TCP IP networking.
• Knowledge of routing protocols such as EIGRP and BGP.
• Strong understanding of LAN technologies including VLANs.
• Working knowledge of network services and protocols such as HTTP/S, DNS, and FTP.
• Excellent troubleshooting and diagnostic skills, including Wan connectivity.
• Experience working independently with service providers.
• Strong interpersonal, written, and verbal communication skills.
• Ability to research networking issues, technologies, and solutions as needed.
• Highly self-motivated with strong attention to detail.
• Proven analytical and problem-solving abilities.
• Alignment with Mercy Ships’ mission, vision, and core values.
• Demonstrated commitment to servant leadership, collaboration, integrity, and accountability.

Education and Experience:

• This role aligns with Enterprise Infrastructure Tiered Role Model.
• Must meet the requirements of Connectivity Tier 2 experience.
• Must meet the requirements of Connectivity Tier 2 certification and education
• Experience using network monitoring tools experience with Palo Alto networks, Cisco, and Aruba technologies is strongly preferred