GSOC Analyst

Who We Are Looking For 

GSOCAnalystmust be detail oriented, have a strong aptitude in communication and analytical thinking when responding to events, as well as having ateam first mentality. Daily responsibilities will focus on the monitoring of global events, camera and alarm monitoring, internal and external communications, and responding to alerts from a variety of security systems and tools.  

What You Will Do 

• The analyst will triage all service and support requests 
• Monitorthe Client's physical locations and assets for a variety of events, including medical emergencies, extraction investigations, and facilities-related incidents. 
• Proactivelymonitorthe Client’s operational areas for external threats and events such as protests, natural weather phenomena, downed power lines, water main breaks, and criminal activity, etc. 
• Create and implement "Disengage Zones" in real-time to ensure the safety of riders, the public, and Waymo's autonomous vehicles during critical incidents. 
• Conduct detailed investigations of security events to develop comprehensive intelligence packages forinternal and external partners. 
• Draft and publishtimely andaccurate stakeholder notifications to keep relevant parties informed of ongoing events and security situations. 
• Maintain detailed andaccurate logs of allmonitored events, actions taken, and outcomes. 
• Serve asa central point of contact for internal teams and external partners during security incidents. 
• Collaborate with cross-functionalteams, to ensure a coordinated response to all events.  

What You Will Bring 

• Associate or bachelor's Degree in a related field, or 2 years of prior GSOC experiencerequired.  
• Proven experience in a security operations center (SOC), emergency dispatch, or a similar real-time monitoring environment. 
• Strong analytical and problem-solving skills with the ability to synthesize information from multiple sources and make rapid, informed decisions. 
• Exceptional written and verbal communication skills, with the ability toclearly and concisely convey critical information to a diverse audience. 
• Proficiency in using various security technologies, including CCTV systems, access control software, and incident management platforms. 
• Flexibility to work in a 24/7 environment, including nights, weekends, and holidays. 
• Must pass a comprehensive background check.