Director, Youth & Family Programs - West Park YMCA

POSITION SUMMARY:

The Director of Youth/Family programs is responsible for leading and supervising the pathway/child careand teens departments of assigned areas. The Director of Youth/Family programs is responsible for thedevelopment, organization and implementation of high quality youth, teens, families programs such asLeaders Club, Achievers, Youth In Government, Model UN, Teen Café. The Director of Youth/Familyprogram will have direct responsibility for directing the YMCA Core Teen Leadership programs.

ESSENTIAL FUNCTIONS:
 Ensures programs and services meet community needs to include supervising existing programactivities, establishing new program activities, and expanding the program within the communityas needed. Assists in the marketing and distribution of program information.
 Recruits and hires diverse staff and volunteer teams across multiple dimensions of diversity.Onboards and develops them for success. 
 Models relationship-building skills in all interactions. Develops and maintains collaborativerelationships with community organizations. Maintains regular, clear, and concise communicationwithin area of responsibility. 
 Manages the program, including developing and monitoring the program budget to meet fiscalobjectives; compiling program statistics to monitor and evaluate the effectiveness of andparticipation in program; oversight of the scheduling the needed facilities.
 Collaborates with YMCA leadership and fund development staff to identify funding opportunities toensure program sustainability.
 Develop, manage and maintain relationships with school administration, parents' groups, otherorganizations and agencies related to program areas.
 Supervise employees in assigned accountabilities, monitor program operation, scheduling andverify time sheets and actual hours worked. 
 Ensures that YMCA program standards are met and safety procedures are followed at all times.
 Serves as Cause Driven Leader on Duty (CDLOD) during scheduled shifts 
 Adhere to Blood borne Pathogen standards and attend annual training.
 Ensure all classes taught are in accordance with YMCA of Cleveland standards and guidelines.

QUALIFICATIONS:
Education
 Bachelor’s Degree preferred. 
 In lieu of Bachelor’s Degree, Associate’s Degree in the related field and 2-3 years of related workexperience or High School diploma, GED, or equivalent certificate of competency and 4-6 years ofrelated work experience.

Experience: 
 Minimum 2 years’ experience in the supervision in customer service and/or program managementpreferred.
 Minimum 2 years’ programming experience.

Certification(s) & Requirements:
 CPR and First Aid certification and Safety training required within 30 days of hire.

Technical Skills and Knowledge: 
 Ability to relate effectively to diverse groups of people from all social and economic segmentsof the community.
 Must be able to effectively motivate management level staff to accomplish organizational goalsand objectives.
 Must have ability to create and deliver innovative program/marketing strategies.
 Demonstrated strong customer service skills.
 Excellent verbal and written communication skills.
 Working knowledge of software packages and ability to analysis financial information.
 Self-motivated team player.
 Demonstrate commitment to the mission, cause of the YMCA, and uphold its values and ethics. 
 Ability to work effectively work with people of different backgrounds, abilities, opinions andperceptions.
 Willingness and ability to be a mandated reporter for any signs or suspicion of child abuse andneglect. All employees are required to follow the child abuse and neglect reporting process:completion of Suspected Child Abuse/Neglect reporting form, calling children protective services(696-Kids) and notifying your immediate supervisor, branch executive, risk management andhuman resources department (s).

PHYSICAL DEMANDS:
 The physical demands described here are representative of those that must be met by anemployee to successfully perform the essential functions of this job.
 Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions.
 While performing the duties of this job, the employee is regularly required to use a computer forextended periods of time and be able to communicate using a computer and phone/smart device.
 The employee frequently is required to sit and reach, and must be able to move around the workenvironment. 
 The employee must occasionally lift and/or move up to 10 pounds.
 Specific vision abilities required by this job include close vision, distance vision, and the ability toadjust.

WORK ENVIRONMENT:
 Ability to work in a moderate to noisy work environment. 
 Ability to multitask in a changing environment.
 May be required to work outside and on occasion may encounter inclement weather.

DISCLAIMER:
The above statements describe the general nature and level of work only. They are not an exhaustive listof all required responsibilities, duties, and skills. Other duties may be added, or this description amendedat any time.