IT - Global IT Business Analyst

OBJECTIFS

The IT business analyst links the IT teams with the business departments, taking on more responsibility for managing small end-to-end projects, while bringing key expertise in supply chain and EDI integration. They actively take part in Agile delivery using Kanban, acting as a facilitator within the team.

RESPONSIBILITIES

• Conduct interviews with stakeholders to gather and clarify business needs
• Lead or participate in project planning (scope, timelines, deliverables)
• Act as a functional reference for supply chain processes and EDI integrations
• Document functional and non-functional requirements
• Analyze, prioritize, and align needs with business goals
• Collaborate with IT teams, business units, and external partners to design effective solutions
• Produce detailed specifications for new systems and improvements
• Facilitate design workshops with development teams
• Coordinate cross-functional teams to ensure objectives are met
• Track initiative progress and communicate status to stakeholders
• Develop and execute test strategies (including UAT)
• Ensure deliverable quality and compliance

Agile Responsibilities (Kanban / “Light” Scrum Master)

• Help with delivery in an Agile environment (Kanban mode)
• Join team rituals (stand-ups, prioritization, retrospectives)
• Help keep workflow smooth and remove blockers
• Work closely with the development team and stakeholders

QUALIFICATIONS

• Degree in computer science, information systems, business analysis, or a related field
• 5 to 10 years of experience in business analysis
• 1 to 2 years of experience in project management or coordination
• Hands-on experience with EDI integrations
• Extensive experience and knowledge in supply chain
• Experience with an ERP (ideally Epicor)