Brand Experience Associate

Qualifications:

●       Passion for surf culture and the Jetty brand.

●       Previous retail or customer service experience is a plus.

●       Strong communication skills and a friendly, approachable demeanor.

●       Ability to work well in a team and contribute to a positive store environment.

●       Basic math skills and experience with cash handling and POS systems.

●       Strong organizational skills and attention to detail.

●       Ability to lift and move merchandise and stand for extended periods of time.

●       Flexibility to work weekends, holidays, and occasional evenings.

●       Knowledge of Jetty apparel, surfboards, accessories, and third-party brands is a plus.

Details:

●     Part-Time

●     Required 5 days a week on site

●     Reporting to the Brand Experience Manager

Core Responsibilities:

●       Provide exceptional customer service by helping customers find the right products and answering questions about Jetty apparel, surfboards, accessories, and third-party brands.

●       Maintain a clean, organized, and welcoming store environment to ensure outstanding shopping experience.

●       Assist with inventory management, including restocking shelves and ensuring products are properly displayed.

●       Contribute to visual merchandising efforts by arranging products in an attractive and engaging way.

●       Handle cash transactions, operate the point of sale (POS) system, and assist with returns and exchanges.

●       Support daily store operations, including opening and closing duties, maintaining store cleanliness, and ensuring stock is well-organized.

●       Build strong relationships with customers, provide personal recommendations and promote the Jetty brand.

●       Work closely with the team to meet sales goals and contribute to the overall success of the store.

●       Assist in maintaining product knowledge to stay up to date on new arrivals and trends in the surf and apparel categories.