Brand Ambassador

BRAND AMBASSADOR

REPORTS TO: General Manager/Assistant Manager/Shift Leader

Position Summary Statement: The Brand Ambassador is critical to the daily success of the restaurant. Part of our mission is to serve hearty and flavorful food, and it has to be done right! The Brand Ambassador is just that… a position on the front lines of our operation helping us to ensure standards are exceeded and that we execute as a team on our mission.  The Brand Ambassador interacts with the guests and ensures that our guests receive heartfelt service.

Job Requirements:

• Able to work in a fast-paced environment.
• Excellent menu and product knowledge.
• Accountable for the preparation of the guest’s order.
• Able to communicate effectively with guests and handle questions and concerns in a professional manner.
• Team player.
• Thanks the guest sincerely for their business.
• Participates in all Firehouse Subs® Public Safety Foundation fundraising initiatives.
• Maintains an organized, stocked, and sanitary work space.
• Able and willing to complete other restaurant functions such as cashier or cleaning, per management direction, or any other duties assigned by the general manager, assistant manager, or shift leader.
• Maintains a safe work environment, adhering to all established food and safety guidelines.
• Able to lift up to 50 lbs.