Branch Manager

Qualifications

Lead a Team. Grow Relationships. Make an Impact. 

At Bank of Washington, we're more than a bank. Our mission is to Do Good by prioritizing our employees, customers, community, and relationships. If you're a passionate leader who enjoys developing teams, building customer relationships, and making a difference in your community, we'd love to hear from you.  

As a Branch Manager, you'll lead the daily operations of a retail banking branch while coaching and developing employees, delivering exceptional customer experiences, driving business growth, and strengthening community connections.  

What You'll Do 

• Lead and inspire a team committed to delivering outstanding customer service. 

• Coach, develop, and support employees through ongoing training and performance conversations. 

• Oversee daily branch operations to ensure efficiency, compliance, and operational excellence. 

• Build and deepen customer relationships by identifying financial solutions that meet their needs. 

• Drive branch growth through business development, networking, and community involvement. 

• Partner with internal teams to deliver a seamless customer experience. 

• Resolve complex customer concerns with professionalism and care. 

• Monitor branch performance and implement strategies to achieve sales, service, and operational goals. 

• Ensure adherence to bank policies, procedures, and regulatory requirements.  

What We're Looking For 

Experience 

• Minimum of five years of retail banking experience. 

• Previous leadership or supervisory experience preferred. 

• Demonstrated success in business development, customer relationship management, and achieving performance goals. 

• Community engagement experience preferred.  

Skills & Qualities 

• Strong leadership and team development abilities. 

• Excellent communication and relationship-building skills. 

• Strategic thinker with strong business acumen. 

• Customer-focused mindset and commitment to exceptional service. 

• Effective problem-solving, decision-making, and organizational skills. 

• Knowledge of banking regulations, compliance requirements, and risk management practices. 

• Proficiency with banking systems and Microsoft Office applications.  

What We Offer: 

• Medical, Health Savings Account, Dental, and Vision 

• Generous Paid Time Off  

• Paid Maternity and Parental Leave 

• 401(k) with Above Standard Company Match  

• Uniform Allowance  

• Education Assistance - $25,000 

• 11 Paid Annual Holidays  

• Pet Insurance  

• Paid Life Insurance  

• Paid Short Term Disability  

• Community Volunteer Opportunities  

• Employee Fitness Center  

• Wellness and Fitness Challenges  

• And SO MUCH MORE! 

Bank of Washington is an Equal Opportunity/Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.