BPM Product Configuration Analyst

About The Job:

• The Product Configuration Analyst is responsible for configuring and maintaining healthcare products, groups, benefit plans, and related system components within TriZetto Facets.
• The role ensures timely and accurate implementation of group setups, renewals, plan changes, and maintenance requests while meeting quality, productivity, compliance, and turnaround-time requirements.

Essential Job Functions:
Product & Group Configuration

• Configure healthcare products, groups, accounts, sub-accounts, and benefit structures in TriZetto Facets.
• Implement new group setups, renewals, amendments, terminations, and maintenance requests.
• Configure benefit plans, accumulators, eligibility rules, and plan attributes.
• Maintain configuration components and related system parameters.
• Support implementation of new products and benefit changes.

Requirements Analysis

• Review PDRs, benefit documents, implementation guides, contracts, and business requirements.
• Interpret product and group design requirements.
• Translate approved business requirements into TriZetto Facets configuration.
• Identify and escalate requirement gaps, conflicts, or dependencies.

Validation & Testing

• Conduct unit testing of completed configurations.
• Verify configuration accuracy against source requirements.
• Support QA testing and timely defect resolution.
• Address fallout and production support issues.

Operational Support

• Monitor assigned configuration work queues.
• Meet service-level and turnaround-time requirements.
• Support implementation and deployment activities.
• Participate in issue resolution and production stabilization activities.

Documentation

• Maintain configuration documentation and evidence.
• Update implementation logs and supporting records.
• Follow established configuration standards and procedures.
• Contribute to knowledge management repositories.

Qualifications:
Mandatory Skills & Competencies

• Knowledge of healthcare benefit plan and group configuration in TriZetto Facets.
• Understanding of group setup and implementation processes.
• Ability to analyze benefit documents, contracts, and business requirements.
• Strong attention to detail and commitment to accuracy.
• Effective written and verbal communication skills.

Education

• Bachelor's degree or equivalent relevant experience.

Experience

• 2 to 5 years of healthcare payer configuration experience.
• Experience supporting product or group implementations.
• Knowledge of healthcare insurance products and benefit structures.

Required Platform:

• Hands-on experience with TriZetto Facets product, benefit, or group configuration.

Domain Knowledge

• Healthcare payer operations.
• Benefit plan design.
• Enrolment and membership.
• Claims processing.
• Provider networks.
• Commercial, ACA, Medicare, and Medicaid products.

Key Performance Indicators (KPIs) :

• Configuration productivity
• Configuration accuracy
• First-pass quality
• Turnaround time
• SLA adherence
• Defect rate
• Rework rate
• Production support responsiveness

Skills

• FACETS
• Benefits Administration
• Claims Management
• Healthcare Systems

How to Apply:Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visitJobs In India – VARITE.

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About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.