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Bilingual Auto Insurance Clerk
Clayton Services
πΊπΈ United States
On-site
3 months ago
$19 β $20 / hour
- ACH
3 months ago
Not enough detail in this posting to match
Job Type:Temp-to-Hire
Pay Rate:$19.00 - $20.00/hour
Benefits:Excellent benefits available after the successful completion of the temporary period
Schedule: Monday - Friday, 9:00 AM - 7:00 PM with alternating Saturdays, 8:45 AM - 6:00 PM
Bilingual Auto Insurance Clerk Responsibilities:
- Verify customer insurance coverage and ensure policy information is accurate and current
- Enroll customers in insurance programs and explain available coverage options
- Process and post ACH payments accurately and timely
- Generate, review, and distribute daily, weekly, and monthly reports
- Maintain accurate customer records and insurance documentation
- Communicate with insurance carriers, customers, and internal departments regarding policy information and payment status
- Respond to customer inquiries regarding insurance coverage and account information
- Ensure compliance with company policies and insurance procedures
- Perform data entry and maintain confidentiality of sensitive customer information
- Provide administrative support to the insurance and sales teams
- Assist with additional office and customer service duties as assigned
- Bilingual in English and Spanish required
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Exceptional organizational and time management abilities
- Strong attention to detail and accuracy
- Ability to prioritize multiple tasks in a fast-paced environment
- Proficiency with Microsoft Office Suite and data entry
- Ability to maintain confidentiality and handle sensitive information professionally
- Strong problem-solving skills and ability to work independently
- Dependable with a positive, team-oriented attitude
- High school diploma or equivalent required; associate's degree preferred
- Minimum two years of administrative, insurance, or office support experience required
- Previous experience in an auto insurance agency, insurance office, dealership, finance company, or related environment strongly preferred
- Experience verifying insurance coverage, processing payments, and maintaining customer records preferred
- Experience posting ACH payments and preparing reports preferred
- Proficiency with Microsoft Office Suite and office management software required
Bilingual Auto Insurance Clerk Β· Clayton Services