Benefits Administrator

Benefits Administrator

Alternate/Related Job Titles:

• Benefits Coordinator
• Benefits Specialist

Location: Wellesley, MA (Hartford, CT applicants also welcome)

Onsite Flexibility: Hybrid — 2 days on-site per week

Contract Details

• Position Type: Contract
• Contract Duration: 8 months
• Pay Rate: $30.00–$33.00 / Hour (USD)
• Shift / Schedule: 8:00–8:30 AM – 5:00 PM; 9:00–9:30 AM – 5:30 PM also acceptable
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

TheBenefits Administrator, Health & Wellbeing, is responsible for supporting the day-to-day operations of the health & welfare plans and wellness initiatives. This role requires ongoing interaction with our benefits outsourcing vendor and insurance carriers to ensure accurate delivery of our health & welfare benefit programs. The scope of accountability includes medical, dental, vision, life, paid family and medical leave, voluntary benefits, FSA, HSA, EAP plans and wellness programs.

Key Responsibilities

• Collaborate with carriers to support health & welfare operations
• Review and respond to routine HR inquiries and cases in Workday, following established procedures and guidelines; triage and escalate complex or non-standard issues to appropriate team members for resolution
• Support the employee annual enrollment process, including testing, quality checks and proofreading
• Support activities related to government forms and filings (e.g., Form 5500, PCORI) and support compliance-related tasks such as COBRA and ACA reporting requirements
• Review and support employee benefits and communications materials including maintaining and updating internal website
• Serve as a point of contact for Human Resources colleagues on benefit-related inquiries
• Process expense reports, calculate fees and premiums, and prepare invoice payments for benefit plans
• Compile census and benefits reports for internal and external business partners
• Assist in coordinating wellness and total rewards activities and programs (e.g., blood drives, biometric screenings, flu shots, webinars)
• Serve as the primary point of contact for death claims, following established procedures to guide beneficiaries through the claims process; collaborate with team members to provide comprehensive support, including retirement-related aspects of claims
• Provide support for retirement operations as needed
• Complete other duties as assigned

Required Skills

• Excellent communication skills and customer service oriented
• Strong client-centric approach with focus on continuous improvement
• Strong attention to detail and commitment to accuracy
• Ability to work well independently or collaboratively as needed
• Problem solving skills with a proactive approach
• Ability to succeed in a fast paced, fluid environment and readily adapt to change
• Excellent analytical and critical thinking skills
• Working knowledge of MS Office (e.g., Excel, Word and PowerPoint)
• HR and/or Benefits Administration experience required
• Decent foundational knowledge of Health & Welfare benefits
• Experience supporting employees directly and partnering with HR stakeholders
• Invoicing experience and understanding of payment processes/systems
• Excel proficiency required: Pivot Tables, VLOOKUPs
• Ability to understand data flow, reporting, and processes
• Empathetic and compassionate
• Comfortable assisting employees who may be in emotional or sensitive situations
• Highly organized
• Strong communication and customer service skills

Preferred Skills

• Experience working in Employee Benefits and Wellness programs
• Workday experience preferred; other HRIS experience is helpful

Education Requirements

• Bachelor's Degree or equivalent work experience

Required Experience

• 2–5 years of experience in a similar Benefits Administration, Benefits Coordinator, Benefits Specialist, or HR support role

Work Environment / Physical Requirements

• 2 days on-site per week; no specific onsite days required — candidate may choose
• Root cause analysis and issue resolution
• Understanding how data flows through systems and processes
• Supporting employees with benefit-related questions and escalations
• Working across HR partners and various stakeholders
• Becoming familiar with plan changes and open enrollment updates; supporting employees with questions and directing them to appropriate resources
• Level of open enrollment involvement will depend on experience and bandwidth; team will provide support and not leave the contractor to figure things out alone

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• This is a maternity leave coverage contract with no possibility of extension
• Interview process: one-round interview

About the Client

This client is a leading globalfinancial services organization offering insurance, investments, and asset management solutions across international markets. With a broad footprint spanning multiple countries, the organization employs professionals across benefits administration, human resources, finance, investment management, and technology functions who collaborate to deliver integrated financial products and services to clients worldwide.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-15058

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