We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
Banquet Set Up will be responsible for assisting the banquet personnel with their everyday operational materials and items to ensure exceptional service to all guests that is consistent and continually in accordance to the Autograph Collection standards under the franchise of Mainsail Lodging & Development.Essential Functions
Acknowledge guest in all public spaces with a warm and friendlygreeting
Assist with banquet function of the hotel to include set up of tables andchairs
Follow scheduled shifts and follow break and lunchrequirements
Report any light outages, broken equipment, or room disparities to manager paying close attention to hallwayareas
Assist guest with anyspecialsrequests
Ability to communicate with manager on inventory needs,i.e. chairs, tables, and banquet linens
Professional communication while usingtechnology
Respect all guests, team members, and management bymaintaining a positive, friendlyattitude
Ability to interact with guests and share hotel knowledge using personalization, such as using theguestname
Maintain guest confidentiality following all hotelprocedures
Report any suspicious activity or unusual items inroom
Report any irregular behavior from guests in public areas and/or inrooms
Ability to take initiative and handle assignments with limitedsupervision
Follow all hotel policies and procedures as outlined in the team memberhandbook
Maintain cleanliness and order of work area such as closets, carts, and housekeepingoffice
Perform other duties as management requests to service our guests.
Education & Experience
High School diploma or higher
Previous hospitality experiencepreferred
Excellent customer service skills
Excellent communication skills, both verbal and written
Ability to use technologye.g. tablets, iPads
Physical Demands
Ability to stand for extended periods oftime
Ability to squat andbend
Ability to communicateclearly
Corrected vision to normal range
Ability to work long hours asneeded
Ability to lift/push/pull 50 lbs.
Mental Demands
Make sound judgmentsquickly
Work on multiple tasks, makingappropriate progress towardsdeadlines
Able to work independently, take direction, and provide direction toothers
Manage differing personalities within the office, the hotel, and thecommunity
Maintain the highest degree ofconfidentiality
Ability to work effectively in stressful,high pressuresituations
Ability to effectively handle challenges in the workplace, including anticipating, preventing,identifying, and solving problems asnecessary
Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Banquet Setup · MPM Innovation