Bank Admin

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Job Description

Bank Administration Assistant

Location: The Westbourne Centre, Birmingham

Hours: Flexible, zero-hour contract

The role:

We are looking for an experienced Administrator to join our Administration team at The Westbourne Centre. You will work with delivering exceptional standards of administration support across the variety of departments within the Hospital.

This is an extremely busy role which could include liaising with patients, Consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative, the ability to work within a team and adaptable.

What you will bring:

Experience in a front facing or customer service role

Maths/English to GCSE level or equivalent

Proven organisational and communication skills at all levels, both written and oral.

Proficient in the use of Microsoft Office including databases

Ability to communicate effectively with colleagues and consultants on a day-to-day basis applying appropriate methods and interpersonal skills

Positive, willing attitude

Self-motivated and possess strong organisational, interpersonal and above all customer service skills.

Previous use of an Electronic Patient Record system (desired not required)

Where you will be based:

The Westbourne Centre is a leading private day-case hospital located in the heart of Edgbaston, Birmingham. We provide exceptional care to both private and NHS patients across a wide range of specialties, including orthopaedics, ophthalmology, general surgery, oral and maxillofacial surgery, gynaecology and diagnostics. Renowned for delivering outstanding patient experiences, we combine expert clinical care with modern facilities and a personalised approach to treatment. As part of Ramsay Health Care UK, we are committed to delivering high-quality healthcare in a welcoming and supportive environment.

What is a Bank Contract:

A Bank contract at The Westbourne Centre is a flexible employment agreement where you are not committed to a set number of hours per week. Instead, you work on an ad-hoc basis, filling in shifts that we have available in our hospitals. A Bank contract is ideal for individuals seeking flexibility, as it allows you to choose shifts that fit your availability, leaving you with a greater work-life balance. Bank contracts are also a fantastic way to secure additional income alongside other contracted work. Our Bank staff play a crucial role in maintaining service levels during peak times or staff shortages, ensuring that patient care remains uninterrupted.

Benefits:

Bank Weekly Pay

Bank Enhancements

Contributory pension scheme

Excellent training and development opportunities

Free parking

Free uniform

Access to Blue Light Card

About us:

Established in January 2008 by four highly respected surgeons, The Westbourne Centre was founded with a clear vision to create a safe, welcoming environment for patients while promoting collaboration and innovation within surgical care.

The Westbourne Centre now offers a wide variety of procedures with over 30 Surgeons practicing privately here. All procedures are carried out under local anaesthetic, with or without sedation, reducing the risks for patients and ensuring you are home the same day for a quicker recovery.

The founding clinicians added a fifth partner and then later formed a joint venture with the global healthcare provider, Ramsay Health Care. This collaboration provided strengthened operational support and significantly improved patient access to private healthcare networks

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We care.It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
 

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.