Head of Technology, CBT China

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Strategic Purpose

Lead the China market technology agenda by connecting business priorities with secure, scalable, and locally relevant digital solutions. The role drives adoption, market execution, risk management, and business value across China while ensuring alignment with regional and global technology strategy.

Position Summary

The Director, CBT China is accountable for shaping and delivering the technology strategy for the China market. This role partners with business, technology, regional, and global leaders to translate market priorities into practical digital solutions that improve business performance, user experience, compliance, and operational resilience.

The leader serves as the senior technology partner for China Business stakeholders supported by CBT , representing market needs in regional and global planning, driving disciplined execution, and ensuring solutions are designed for China’s business, regulatory, security, language, and adoption needs.

Key Responsibilities

China Market Technology Strategy and Execution

·        Define and lead the China market technology agenda in alignment with business strategy, regional priorities, enterprise architecture, security, and compliance expectations.

·        Partner with China business leaders, GS Suzhou leaders and external partners to identify technology priorities, external benchmarking, shape demand, manage trade-offs, and convert business needs into clear roadmaps and delivery plans.

·        Drive execution of key digital, data, automation, service, and platform initiatives that improve growth, productivity, user experience, and operational resilience.

·        Represent China market requirements in regional and global governance, ensuring solutions are locally relevant while avoiding unnecessary fragmentation.

·        Track delivery performance, adoption, value realization, risk, and service outcomes, and take action when priorities are blocked or misaligned.

Business Partnership and Market Leadership

·        Serve as the primary technology partner for China leadership, providing clear advice, escalation support, and decision-ready recommendations.

·        Build trusted relationships across business, technology, security, compliance, data, operations, and regional teams to accelerate delivery and remove barriers.

·        Ensure technology plans reflect China market realities, including business model needs, local regulations, cybersecurity expectations, data considerations, language, user experience, and adoption requirements.

·        Create clear operating rhythms, governance, and communication channels so decisions, risks, dependencies, and progress are visible to the right leaders.

Digital, AI, Data, Automation and Service Enablement

• Proven experience leveraging Artificial Intelligence (AI) technologies to enhance product capabilities, improve user experience, and drive business outcomes.

• Understanding AI concepts and frameworks, including agentic AI, with the ability to translate technical capabilities into product strategies.

• Experience integrating AI-driven features into digital products or platforms, ensuring alignment with customer needs and organizational goals.

• Ability to collaborate with data science and engineering teams to define AI requirements, evaluate feasibility, and prioritize AI-enabled functionality.

• Awareness of ethical considerations and responsible AI practices, ensuring compliance with industry standards and organizational policies.

• Hands-on experience generating prompts — creating, refining, and measuring prompts to boost workflow efficiency and performance.

• Demonstrated ability to rapidly learn, evaluate, and adopt new AI tools and platforms to meet evolving project needs. 
  

Organizational Leadership and Talent Development

·        Lead and influence matrixed teams across China, regional, and global technology groups to deliver against shared business outcomes.

·        Build capability in market technology leadership, digital adoption, product thinking, data, automation, risk awareness, and disciplined execution.

·        Foster a culture of accountability, collaboration, customer focus, continuous improvement, and responsible use of technology.

Required Qualifications

·        10 or more years of progressive technology leadership experience, including market, regional, product, digital, data, security, or enterprise transformation roles.

·        Strong understanding of China business, technology, regulatory, cybersecurity, data, and operating environment considerations.

·        Proven ability to influence senior leaders, shape roadmaps, manage trade-offs, and drive execution across matrixed teams.

·        Experience delivering digital, AI, data, automation, platform, or service technology initiatives with measurable adoption and business value.

·        Clear written and verbal communication skills, with the ability to translate complex technology topics into practical business decisions.

Travel Requirements

Up to 20 percent domestic and international travel.

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