Barista

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties;Axiom Hospitality, our European hotel management company; andPYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

What you will have an opportunity to do:

We are seeking a friendly, detail-oriented Barista to create exceptional coffee and espresso beverages while providing warm, personalized service to hotel guests and local customers. The ideal candidate has a genuine passion for coffee and hospitality, takes pride in presentation and consistency, and thrives in a fast-paced, guest-focused environment. This role is perfect for someone who enjoys creating memorable experiences through great coffee, thoughtful service, and attention to detail.

What are we looking for?

• Prepare all food and beverage items according to established recipes and presentation standards
• Deliver excellent customer service through accurate and efficient transactions while adhering to all cash handling policies and procedures
• Consistently prepare quality coffee and specialty beverages in accordance with brand standards
• Follow all health, safety, and sanitation guidelines
• Complete all pre-shift, during-shift, and post-shift side work as assigned
• Multitask effectively and anticipate guest needs by maintaining awareness of the environment
• Receive deliveries, unload and organize stock, and restock food, beverages, condiments, and supplies throughout the shift
• Maintain a clean, organized, and well-stocked work area at all times
• Present a friendly, professional, and attentive demeanor to guests and team members
• Ensure guest satisfaction and resolve concerns promptly and creatively
• Adhere to all company policies, procedures, and internal controls
• Maintain regular and punctual attendance
• Assist team members as needed to ensure smooth operations and high service standards
• Balance and reconcile the cash drawer (house bank) at the end of each shift
• Passion for coffee and the cafe environment
• Barista experience preferred
• High school diploma or equivalent
• Strong communication and interpersonal skills
• Ability to maintain composure and professionalism in a fast-paced service setting
• Basic math and cash handling skills
• Strong attention to detail and ability to work under pressure in a fast-paced environment
• Ability to stand for extended periods of time and to lift and carry at least 25 lbs
• Flexibility to work weekends and holidays

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.